Software Support > PowerMAME

PowerMAME is no longer available (Is available again)

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JoyMonkey:
I'm not sure what we can do to help out; maybe investigate the USB problems a little further?
I updated the Wiki a little; I added a USB Problems page where people can document any issues that they've come accross. I also added a temporary downloads page, since the binary and source files are no longer available at UnappliedBraincells. If requested by Mike, I will remove the downloads; I just thought having the binaries available might help track down the USB problem.

MikeQ:

--- Quote from: JoyMonkey on March 20, 2006, 09:57:28 am ---I'm not sure what we can do to help out; maybe investigate the USB problems a little further?
I updated the Wiki a little; I added a USB Problems page where people can document any issues that they've come accross. I also added a temporary downloads page, since the binary and source files are no longer available at UnappliedBraincells. If requested by Mike, I will remove the downloads; I just thought having the binaries available might help track down the USB problem.

--- End quote ---

People are buying LEDWiz's to use with PowerMAME.  If they have problems, they blame PowerMAME or at least generate a lot of questions to me.  I have no answer to the problem that I can publicly state.  If I come out and say it is a problem with the LEDWiz itself, then I piss off Randy since he doesn't see the problem.  If I continue to make PowerMAME available, then I get endless reports of the problem and PowerMAME will be seen as buggy.

If you make the binaries available, then the support issues and complaints will continue.  People will continue to buy LEDWiz's to use with PowerMAME and feel ripped off when things don't work.  If this was just an issue with hubs, I wouldn't have a problem telling people to use a different hub but it is becoming an increasing problem without hubs on newer top of the line computers.

I would suggest people report their problems to Randy.  Reproduce the problem without PowerMAME as it will be an easy target to place the blame on.

You might want to tell people on  the WIKI to do a simple test.  Run the LEDWiz control panel that comes with the LEDWiz.  Turn on some LEDs with the panel, right click on the LEDs that are on and set them to the sawtooth waveform.  If the results are that the LED's don't perform the waveform or have random behavior, then they are seeing the problem.  It is important that they do this WITHOUT ever running PowerMAME.  Do it from a clean boot if possible.  This way there is no question that the problem has nothing to do with PowerMAME.  Once this has been done and you see that the problem exists, report all your computer/hub information to Randy.


JoyMonkey:
I'll try testing as many chipsets as I can find tonight using the method you describe. I started a table on the wiki page to organize some test results and threw in a few chipsets that I've got at home (off the top of my head for right now, I'll fill in the details as I test).

RandyT:

--- Quote from: JoyMonkey on March 20, 2006, 02:06:25 pm ---I'll try testing as many chipsets as I can find tonight using the method you describe. I started a table on the wiki page to organize some test results and threw in a few chipsets that I've got at home (off the top of my head for right now, I'll fill in the details as I test).

--- End quote ---

Thanks.  That will make the tracking of these oddities just that much easier. 

And FWIW, I'd like to make a comment here.  Mike is really doing all this out of shear "good-will".  His work is not being compensated for in any way, and he doesn't work for GGG.  While I would love to sell LED-Wiz's all day long, if you are buying them with the the mindset that Mike owes you something because you made the purchase, then I'd rather you didn't buy them. 

Mahuti has a decent app that uses the GGG "supported" software for running animations and lighting controls used in games, and it supports RGB control.  Multiple device control from the resident app software will also be coming once I get a couple of upcoming new items out of the way.  However, chances are that the same few people who have reported difficulties with PowerMAME, will also have problems with both of these solutions.  The issue, IMHO, appears to be USB chipset and or driver related.  I have 4 systems here and cannot duplicate the reported issues. 

So the long and the short of it is this: if the USB subsystem in your computer doesn't like the way the LED-Wiz is being controlled, don't complain to Mike about it.  He didn't write the firmware for your USB chip, he didn't write the drivers for it, he didn't develop the communication protocol for the LED-Wiz, nor did he write it's firmware.  If it doesn't work, it's not his problem, it's yours and mine.  I'll try to lend a hand troubleshooting where I can, but the plain fact is that a few percent of the purchasers will quite possibly either need to send the units back as "incompatible" with their hardware, or drop in a new VIA or other known working chipset based card to join in the fun.  Putting pressure on a barely associated third party who is donating his valuable time and talents won't do anything but make them believe the old adage about "no good deed going unpunished."

Thanks for listening.

RandyT

mahuti:
I'm surprised that I've thusfar avoided the "no good deed..." issue with my crapplication. Perhaps the fact that I continually refer to it in negative terms puts in the proper context for the user :)

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