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| Is it just me...or are people asking the same questions every single week.... |
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| eightbit:
--- Quote from: SirPoonga on February 16, 2003, 04:00:16 pm ---But what HC started about his FE are announcements, not the same questions over and over. Yeah, it's about his frontend but it is a different topic. --- End quote --- Using HC's logic though he should post under one thread instead of starting new threads. I agree there are 2 many threads. Repeat questions, vague questions and questions about information easily available in the faq are annoying. I don't know how to fix that though with out some heavy moderating. Perhaps we should have a training class required for newbies? ;D |
| JLR2000:
I've only been around here for a little over 2 years now, but I'm sure I have been "guilty" of not using the board "right". I do know that I never used a Forum/Posting board until I ran across this one. The people were very helpful and had good info to share. My experience was so great, that I started to sign up for other forums in other areas of interest. What I quickly found out was that this forum was unique - the other forums blasted people for asking questions without reading every possible bit of information first. Now, I agree that with the knowledge I have NOW, that should be the first step....but a newbie might not even have enough knowledge to start there. Why can't we take a repeating question and 1. answer it 2. point to where the information is also located with a suggestion to try that first for further questions? I just hate to see people turned off by those few who feel the need to reprimand someone for asking a question. If it bothers you to answer repetitive questions, don't open the thread. People talk about how they hate it and it costs money, yet they perpetuate it by starting a long thread with everything the poster should have checked, without giving the answer (if possible, admitttedly this is not always possible). I don't mind answering newbie questions because I am so greatful for the people who helped me out and didn't chase me away in the beginning. I try to always point out if I'm speaking from my own experience or if it's just something I read somewhere. Bottom line...I don't mind answering these questions so I do. If you don't like to answer them, don't even open the post. I know nothing about running a Message Forum, but maybe another forum could be added "Newbies" or something, with FAQ stickys or common question stickeys.....just an idea. Thanks for listening. |
| Howard_Casto:
--- Quote from: eightbit on February 16, 2003, 04:40:30 pm ---Using HC's logic though he should post under one thread instead of starting new threads. I agree there are 2 many threads. Repeat questions, vague questions and questions about information easily available in the faq are annoying. I don't know how to fix that though with out some heavy moderating. Perhaps we should have a training class required for newbies? ;D --- End quote --- No as sirp said those are different questions/annoucnments. I see the EXACT SAME QUESTIONS posted over and over. There is a big difference. And the last time I checked nobody is refusing to answer questions when someone psots a redundant one, what people should be doing, however is telling them to check the archives or poitn them in the right direction instead of spoon feeding them the knowledge right there in the thread. It's not helping them one bit as it's always better to learn on your own. You don't have to be mean about it, you just have to be firm and tell them that asking a bunch of redundant questions is not acceptable once you know better. |
| Dartful Dodger:
--- Quote from: Howard_Casto on February 11, 2003, 01:42:20 am ---You are giving people the benefit of the doubt. I agree with the others in that newbs are just too lazy to check first. I was b*tching about this very same subject just a few weeks ago. --- End quote --- So what your actually saying is, not only did you post the same thing that was already posted by others, but reposting something you yourself had already posted a few weeks ago. Is this only obvious to me? |
| Rasher2k:
If people can't find answers to their questions it's because: A) They cannot find what they are looking for. This may be because they are inexperienced with good search techniques or are new to the site and cannot navigate to the answer they require. That, and the fact that the design of the site is really begging for a face lift. It's simple and classic, but (lets face it)dated and not really as intuitive as it could be. How many regulars browse around the site nowdays, really? You may have looked at it the first time you came here but now most people just jump straight to the message boards. Hell, I come here quite a bit and I dive straight into the boards because it contains what I think is the greatest wealth of up-to-date information around, and it's interesting too. Thats also why many noobs go there, because... B) They're lazy (or frustrated). This is usually the product of point A - they can't find what they're looking for on the site, so they come here. Most of the time if people can't find something they're looking for in the first five minutes then it's just too hard. They give up. They know there's are a great number of knowledgeable people on the boards and they'll abuse that to get their answers. There's no need to go back and check the site over if there's a 24/7 help desk! Don't get me wrong, I like this place and I know there are time restraints and restrictions on what this crew can and cant do etc. etc., but I think the reason there are so many repeated topics on the boards is because the emulation scene and mame have gained loads of popularity recently, and combined with a poor site design means the boards are gonna really get slugged. In a perfect site it shouldn't take you more than five clicks from anywhere to find exactly what you want. Now I'm gonna get people saying, "If you think you're so smart then you design a site". Well, maybe I will. And if I do, I'll post it straight saint and the crew for free so they can use it here. |
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