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| dabone:
Took along time for my spinner that I ordered about a year and a half ago. It took about 5 weeks to fill the order. I email and the response took around 3 days for the answer (They were out of stock of the knob I wanted). To me thats exceptable customer service. (Not everyone can be like ultimarc, and answer emails on weekends, etc.) Later, dabone |
| Target:
i agree with other posts here, ordered stuff from happs, ultimarc and slikstik all same day..sent to work ultimarc came in first after 4 days. then happs next day and slikstik a week plus later. but on the plus side , i got to play with them all when they came in, one at the time, rather than being overwhelmed. not sure my boss liked that as much as i did. |
| Steve Kaz:
I'm thinking of ordering one of their Quad cabs. Do they use the best materials (joysticks, buttons, etc) or is there a chance that they'll have a cheap feel and skimp on those things? |
| Joystick Jerk:
--- Quote from: Steve Kaz on May 02, 2005, 10:56:34 pm ---I'm thinking of ordering one of their Quad cabs. Do they use the best materials (joysticks, buttons, etc) or is there a chance that they'll have a cheap feel and skimp on those things? --- End quote --- You can click a link called "Specifications" to get more details on each of their products; a list of all the parts they use. The only thing I question is their choice for the default joysticks, which are Happ Competition. Not a bad stick of course, but they don't give you a choice of anything else like Supers or any Ultimarc products. The only real joystick upgrades they offer are Rotary or Perfect 360's, which may be overkill for some people. |
| Katana Man:
I've been a customer of SlikStik a few times over the past couple of years. Their customer support is horrible. Takes forever to get a response back from them. To make things worse, they all share 1 email inbox and it's nearly impossible to carry on a conversation with just one of them (there are 3) all the way through till the end. On a plus note, they did take care of me once. I ordered a custom blank quad control panel, and it did not arrive the way I ordered it. They paid for return shipping and cut another one for me to rectify the problem. http://webwonderland.net/arcade/modifications.htm It took many months to get the control panel in my hands, but I am happy with the control panel. |
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