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Convergence-problems with WG U3100 & Happ
Carsten Carlos:
--- Quote ---The convergence spec is 1.2mm at the bottom.
--- End quote ---
Found this in the mail today, from one of the technicians at WellsGardner.
Either they try to cheat me, or this is all a big missunderstanding! Anyone else had problems with Happ? Always thought that american companys are very consumer-friendly :o
SNAAAKE:
yeah i had problem with happ..they slaped a shiping cost for $36 on my bezel and retainer.its odd but last time i remember paying like $26 for a monitor and shiping cost on retainer and bezel is even more. :-[ SHAME SHAME SHAME
MameFan:
SNAAKE wrote:
"i am having similer problem ..not as bad as yours but similer..try and get in touch with MAMEFAN..he knows what you can do to solve..but if you ask,i would say..try putting back the black coil wraping around the monitor in place..it happens when you use drill and other electronic device around the monitor,that wraping automaticlly moves or something by itself.i am still not sure what happend to my monitor,only has like a round spot where i am missing some color. "
Actually SNAAKE, we're talking about two different things here. While they sorta exhibit similar things, your problem clearly sounded like magnetism affecting one small part of the screen changing complete color representation (or lack thereof)
Carlos's problem is exactly what Happ/WG suggest... it's impurity in the manufacturing/configuration process that, unfortunately, IS in spec with the series of monitors.
Since his problem affects the WHOLE screen around the edge, and it's uniform, AND the colors arn't skewed (e.g. White consists of R+G+B, and you see all 3 in his pics), it's only that the gun's arn't aligned to hit the edges in the stripe at the same horizontal level. (A magnetic problem will bend ALL of them horizontally as well as vetically, causing the red gun to actually hit the green stripe, making it colored wrong)
The degaussing coil will do nothing to help Carlos.
Basically, he CAN attempt to use the convergences rings (getting a good service/tech manual for his monitor, and good convergence test pattern generator, which it looks like he has), and then adjust the purity rings around the neck.)
Yes, at the lowest level, magnetism is affecting both of you. His is around the neck of the tube in the movable magnetic rings that bend ALL 3 beams of electrons before they ever come close to the front of the screen)
Your's with the discolored portion of the screen was where part of the shadow mask (screen with tiny holes in it just behind the phosphor coating) became magnetized and then bends the electrons into the wrong color spot because it's affecting it after the shadow mask, where it's job is to ensure the beams can only hit ONE color of phoshphor.
I NEVER have played with the convergence rings on an arcade monitor. I did it on a TV set that was miscolored where the rings slipped. I didn't spend that much time as it wasn't important to get it "perfect" for video, where computer text from a game screen on an arcade monitor is much more precise. I definitely don't envy you should you embark on this fix-it task! But good luck!
Carsten Carlos:
--- Quote ---Carlos's problem is exactly what Happ/WG suggest... it's impurity in the manufacturing/configuration process that, unfortunately, IS in spec with the series of monitors.
--- End quote ---
Nope, at least I'm lucky with that. I mailed WG, there spec is 1.2mm at the bottom -I have 2mm which is fairly above, and Happ even stated that the manufacturer says its 3mm. Very very strange...
Davestar:
Carlos,
Are you going to return the monitor? I guess your in Germany, so I would think this would be an expensive proposition. I was considering one of these, instead of trying to fix my current monitor. What's your next step?
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Dave