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Is Amazon all right?

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fallacy:
I've been shopping on Amazon for the past 15 years, but I realized I haven't made a purchase in about three months—I guess I just ran out of things I needed. Today, while tinkering with my old 1080p webcam, I started looking for upgrades. After some research, I came across a great deal on a 4K AI-tracking webcam that was currently discounted on Amazon. I thought, “Why not?” and placed the order.

To my surprise, just five hours later, it was delivered to my porch. I've never experienced same-day delivery before, and honestly, I rarely get next-day service either. It makes me wonder if this is a sign of desperation on Amazon’s part—like they have so many employees just sitting around looking for something to do.

RandyT:

--- Quote from: fallacy on October 18, 2024, 09:15:53 pm ---I've never experienced same-day delivery before, and honestly, I rarely get next-day service either. It makes me wonder if this is a sign of desperation on Amazon’s part—like they have so many employees just sitting around looking for something to do.

--- End quote ---

You just happen to have a warehouse close-by and just happened to have ordered something actually stocked in said warehouse.  Half the time, I'm lucky to get something put into the shipping stream in 2-3 days, Prime or not.  I just received some thermal interface material which I ordered close to two weeks ago, but that was probably a hurricane related issue.  There was also another package on the truck to be delivered with it, that would have been the first 2-day delivery in many years, and the idiot UPS driver drove back to the depot with it still on the truck.

The thing that chaps me are the items listed as shipping from Amazon, which always take over a week to arrive and are clearly coming from China first, or at least a slow warehouse on the opposite side of the country.   I'd axe the membership, but the wife watches too much Prime TV.

lilshawn:
I literally clicked a button for a new ACDelco brand alternator for my SUV this morning, had it show up at my house about 2 hours ago... for half the cost of what i could get it in any place in the city (believe me, i phoned and got the best price of 645 bucks for a Chungwangdong remanufactured one... and that's WITH with a city employee discount)... that I would not only have to drive to go get... but also bring in my old core to get 40 bucks off the already ridiculous price.

as much as I hate giving a billionaire more money... you can't beat the convenience of looking at something, clicking a button, and a guy brings it to my house and dumps it on my doorstep. future is crazy.

BadMouth:
Must be nice.  For me it used to be two days and occasionally next day.  Now it takes at least four days, but usually a week.  I assumed it had gotten this way for everyone and we were paying the price for them throwing money at video content I'll never watch.  I find stuff on Amazon then try to find it somewhere that ships faster.  I've cancelled a lot of orders because they gave me 3 or 4 days to think about it before it shipped.

Kobe24:

--- Quote from: fallacy on October 18, 2024, 09:15:53 pm ---I've been shopping on Amazon for the past 15 years, but I realized I haven't made a purchase in about three months—I guess I just ran out of things I needed. Today, while tinkering with my old 1080p webcam, I started looking for upgrades. After some research, I came across a great deal on a 4K AI-tracking webcam that was currently discounted on Amazon. I thought, “Why not?” and placed the order.

To my surprise, just five hours later, it was delivered to my porch. I've never experienced same-day delivery before, and honestly, I rarely get next-day service either. It makes me wonder if this is a sign of desperation on Amazon’s part—like they have so many employees just sitting around looking for something to do.

--- End quote ---
This is all about their "customer obsession". Nothing bad, big competetive advantage (which smaller businesses cant provide).
Look for customer obsession and Jeff Bezos video on the web.

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