Main > -- BUG REPORTS --
Can't get notifications working
Rataplan626:
I can't get notifications working. I've subscribed to (my own) thread: http://forum.arcadecontrols.com/index.php/topic,152919.0.html by turning notifications on for that thread. In my profile I have the folowing settings:
I used to use a hotmail.com address here, but last week I switched to a gmail address. Still no go, neither in spam. What to do?
Rataplan727:
It turns out after I disabled and re-enabled notifications once again, it works with Gmail. To test however I moved it back to hotmail, and now I locked myself out. I can't login with my Rataplan626 account anymore as that's not activated, and the activation mail never arrived.
So can some admin either manually activate my Rataplan626 account again, or change the email address to the one linked to this Rataplan727 account which I created to come in contact.
Or if needed supply the person I should PM to be able to access my account again.
Actually it's a bit weird to be able to lock yourself out. If you mistyped your email address, you're locked out. Usually the old login is working UNTIL the new one is activated.
PL1:
--- Quote from: Rataplan727 on March 02, 2023, 08:34:43 am ---I moved it back to hotmail, and now I locked myself out. I can't login with my Rataplan626 account anymore as that's not activated, and the activation mail never arrived.
So can some admin either manually activate my Rataplan626 account again, or change the email address to the one linked to this Rataplan727 account which I created to come in contact.
--- End quote ---
Saint can manually activate accounts with a Hotmail address.
I e-mailed him to ensure he knows your situation.
Why won't notifications or activation e-mails work with some e-mail services?
--- Quote from: saint on March 07, 2021, 02:28:34 pm ---Multiple services, including Hotmail, flag activity from the arcadecontrols.com server as SPAM and deny it. I don't know how to resolve this, I have made efforts before with various services as per whatever instructions they give to get off their spam list, but since the server sends people notifications and other bits of automated email in fairly high volume, our server gets flagged as SPAM-sending, even though all the emails are legitimate and opt-in.
I don't have a way to fix this, though it's been some time since I looked.
--- End quote ---
Scott
Rataplan727:
Would be great if he could unlock my Rataplan626 account.
As per the mail spam filtering, MS is notorious for that. But if you arrange TLS, SPF, DKIM and DMARC things should be fine. Thing is it doesn't even show up in the spam, it's blocked even before that. So either mail configuration is very bad (no TLS for example just like the forum itself... Pretty bad in 2023), or you should whitelist yourself using https://support.microsoft.com/en-us/supportrequestform/8ad563e3-288e-2a61-8122-3ba03d6b8d75
We've used that several times to help customers get their mail going and usually they respond within hours.
Rataplan727:
No reponse yet. Can an admin activate my Rataplan626 account, or change it's emailaddress to the one linked to this Rataplan727 account?
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