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Author Topic: JPac Help  (Read 718 times)

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sk8s

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JPac Help
« on: August 27, 2022, 05:51:12 am »
Hey,

I'm not sure for how long my friends have had this JPac installed in their DDR cabinet, but it just stopped working today.

For what the JPac does, I connect it to the pc and it flashes a quick yellow light, then stays off.

I've changed the USB cable and it still does not turn on.

Do I just order a new one or do I try to keep troubleshooting?
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bobbyb13

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Re: JPac Help
« Reply #1 on: August 27, 2022, 07:31:46 am »
Send Andy at Ultimarc an email.
I'm not familiar with what a JPac should do but his customer service is top notch and if you ask a detailed question he is sure to help.
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Relax, all right? My old man is a television repairman, he's got this ultimate set of tools! I can fix it.

csnow

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Re: JPac Help
« Reply #2 on: August 27, 2022, 11:00:44 am »
Quote from: sk8s on August 27, 2022, 05:51:12 am
Do I just order a new one or do I try to keep troubleshooting?
I have a new JPAC sitting in a box, so ping me via PM if you can't get it fixed.  I can save you some bucks if your interested.
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Zebidee

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Re: JPac Help
« Reply #3 on: August 31, 2022, 06:05:18 am »
First step: contact Andy at ultimarc
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