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Ultimarc = Great customer service
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MrBond:
AMEN!  Andy is a buyers dream.  I once ordered an E-Stik and he accidently shipped out a T-Stik.  When I emailed him, he immediately sent out an e-stik, free of charge!  Also, when I noticed my opti-pac was having troubles with the mouse buttons, he sent out a replacement chip- again free of charge.  

Anyone interested in building arcade controls MUST visit ultimarc.com at least once.  Excellent products, great shipping time, superb customer service, and a great guy from merry old England.  What more could you want!?
walls83:
Ya Andy does a good job.  They didnt send me one of my parts and bam like 3 days later I got in the mail.  Great customer support.
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