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Hagstrom KE-USB108 Keyboard encoder with windows 7

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Rhetro:
Hello all.

Has anyone had any success in using the Hagstrom KE-USB108 encoder with Windows in 64bit?
I just got it, and when I plugged it in I got the following message:

Hardware Id Missing
Windows cannot identify the device plugged into the Intel(R) USB 3.0 Root Hub

Anyone else run into this?

Thanks

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