PC help with EMS Top Gun 3 device not working upon booting Windows 10

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Jayinem:
Maybe someone smarter than me might know what this means. I'm using a program called USBview. It says the device fails to start. Of coures if I unplug/replug, works perfectly. It shows the correct id for the gun's dongle, but it just won't install the driver. I don't even know why it uninstalls it.

=========================== USB Port2 ===========================

Connection Status : 0x01 (Device is connected)
Port Chain : 1-2
Properties : 0x01
IsUserConnectable : yes
PortIsDebugCapable : no
PortHasMultiCompanions : no
PortConnectorIsTypeC : no
ConnectionIndex : 2
CompanionIndex : 0
CompanionHubSymLnk : USB#ROOT_HUB30#4&3b45426e&1&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
CompanionPortNumber : 14

======================== USB Device ========================

DriverKeyName : ERROR_FILE_NOT_FOUND

+++++++++++++++++ Device Information ++++++++++++++++++
Device ID : USB\VID_0B9A&PID_016B\5&3A708B1E&0&2
Hardware IDs : USB\VID_0B9A&PID_016B&REV_0457 USB\VID_0B9A&PID_016B
Driver KeyName : -
Legacy BusType : PNPBus
Enumerator : USB
Location Info : Port_#0002.Hub_#0001
Location IDs : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(2), ACPI(_SB_)#ACPI(PCI0)#ACPI(XHC_)#ACPI(RHUB)#ACPI(HS02)
Container ID : {c971f48e-8d48-11ea-b189-806e6f6e6963}
Manufacturer Info : -
Capabilities : 0x04 (Removable)
Status : 0x01806400 (DN_HAS_PROBLEM, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code : 28 (CM_PROB_FAILED_INSTALL)
HcDisableSelectiveSuspend: 0
EnableSelectiveSuspend : 0
SelectiveSuspendEnabled : 0
EnhancedPowerMgmtEnabled : 0
IdleInWorkingState : 0
WakeFromSleepState : 0
Power State : D3 (supported: D0, D3, wake from D0)

---------------- Connection Information ---------------
Connection Index : 0x02 (2)
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x00
Device Address : 0x0A (10)
Is Hub : 0x00 (no)
Device Bus Speed : 0x01 (Full-Speed)
Number Of Open Pipes : 0x00 (0 pipes to data endpoints)
Data (HexDump) : 02 00 00 00 12 01 10 01 00 00 00 40 9A 0B 6B 01 ...........@..k.
57 04 01 02 00 01 00 01 00 0A 00 00 00 00 00 01 W...............
00 00 00 ...

--------------- Connection Information V2 -------------
Connection Index : 0x02 (2)
Length : 0x10 (16 bytes)
SupportedUsbProtocols : 0x03
Usb110 : 1 (yes)
Usb200 : 1 (yes)
Usb300 : 0 (no)
ReservedMBZ : 0x00
Flags : 0x00
DevIsOpAtSsOrHigher : 0 (Is not operating at SuperSpeed or higher)
DevIsSsCapOrHigher : 0 (Is not SuperSpeed capable or higher)
DevIsOpAtSsPlusOrHigher : 0 (Is not operating at SuperSpeedPlus or higher)
DevIsSsPlusCapOrHigher : 0 (Is not SuperSpeedPlus capable or higher)
ReservedMBZ : 0x00
Data (HexDump) : 02 00 00 00 10 00 00 00 03 00 00 00 00 00 00 00 ................

---------------------- Device Descriptor ----------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x110 (USB Version 1.10)
bDeviceClass : 0x00 (defined by the interface descriptors)
bDeviceSubClass : 0x00
bDeviceProtocol : 0x00
bMaxPacketSize0 : 0x40 (64 bytes)
idVendor : 0x0B9A (Namco Limited)
idProduct : 0x016B
bcdDevice : 0x0457
iManufacturer : 0x01 (String Descriptor 1)
iProduct : 0x02 (String Descriptor 2)
iSerialNumber : 0x00 (No String Descriptor)
bNumConfigurations : 0x01 (1 Configuration)
Data (HexDump) : 12 01 10 01 00 00 00 40 9A 0B 6B 01 57 04 01 02 .......@..k.W...
00 01 ..

------------------ Configuration Descriptor -------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x0020 (32 bytes)
bNumInterfaces : 0x01 (1 Interface)
bConfigurationValue : 0x01 (Configuration 1)
iConfiguration : 0x00 (No String Descriptor)
bmAttributes : 0x80
D7: Reserved, set 1 : 0x01
D6: Self Powered : 0x00 (no)
D5: Remote Wakeup : 0x00 (no)
D4..0: Reserved, set 0 : 0x00
MaxPower : 0x32 (100 mA)
Data (HexDump) : 09 02 20 00 01 01 00 80 32 09 04 00 00 02 58 42 .. .....2.....XB
00 00 07 05 81 03 40 00 04 07 05 02 03 40 00 08 ......@......@..

---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x00
bNumEndpoints : 0x02 (2 Endpoints)
bInterfaceClass : 0x58 (unknown)
bInterfaceSubClass : 0x42
bInterfaceProtocol : 0x00
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 00 00 02 58 42 00 00 .....XB..

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x81 (Direction=IN EndpointID=1)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x04 (4 ms)
Data (HexDump) : 07 05 81 03 40 00 04 ....@..

----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x02 (Direction=OUT EndpointID=2)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x08 (8 ms)
Data (HexDump) : 07 05 02 03 40 00 08 ....@..

-------------------- String Descriptors -------------------
String descriptors are not available (because the device has problem code CM_PROB_FAILED_INSTALL)

pbj:
Does it work if you boot up the computer and then plug it in after Windows starts?

Jayinem:
If I plug it in any time before I can see my desktop it does not work. As soon as my desktop shows if I plug it in it works.

It's some sort of driver issue I mean it technically is not meant for Windows 10 at all it was meant for Windows 7. I guess if I have to just plug it in each time on boot it's not the end of the world.

pbj:
Well, I'm just saying that the relay solution would solve your problem.

Nitro0602:
How did you get it to work with Windows 10! Love these guns.. but a real pain to get them to work!

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