They are infinitely slow! Mine was finally shipped two weeks after placing the order. Strangely, it was shipped via next day shipping.
I called almost every day to check on the status of mine. First, they said they couldn't ship to a residential address, so I gave them a business address. Then they kept saying that for some reason it was sitting on the dock and wasn't sent. Every time, the guy promised to email me the tracking number. He never did.
At one point I called him and said look, are you going to sell me a monitor or what? I told him I wanted it at my door within 2 days and if that wasn't possible, I just wanted a refund. Finally I received it.
It is an *excellent* monitor though, and worth way more than the $175 I paid. Unfortunately, Closeouts is the only place I know of that sells them. You practically have to threaten to drive down there with a baseball bat and beat his candy ass to get service though.
Moral of the story: be an ---uvula---, scream and yell, tell him you want your money back, and you'll get a monitor in no time.