WinIpac v2 Issues w/Ipac Ultimate (saying keyboard only after firmware upgrade)

[rellikfolla]

PLEASE HELP!
Hey all, First time posting here.. I really hope somebody can help me with my current issue.. I have built a custom arcade cabinet from scratch and I've run into an issue where I am absolutely stumped..
So I have wired all the joysticks and buttons on my control panel to the ipac ultimate board and I am using the win Ipac software to map everything.
Now, I have upgraded the firmware on the board to 1.39 which is supposed to enable gamepad use but in the top right corner next to my version number it says "keyboard only" which is making me think my problem is something having to do with this.
My problem is that I CAN actually map controls as gamepad controls and the controllers do show up in windows as usable devices.. but most of the controls are not what they should be. I map up down left and right for player one as dpad inputs and they show up in windows game controllers as buttons 11,12,13 and 14.  I am pretty sure they should be showing up as the correct hat position. Also, I mapped the buttons according to the layout of a xbox controller and for some reason a couple of the buttons work as the directional controls..
So anyway, I just don't know exactly where my problem lies.. I have checked my wiring twice and everything seems to be wired fine, the fact that winipac says keyboard only makes me feel like the issue lies there.. can anybody shed some light on where my problem lies or whats goin on with the winipac software?

[Ginsonic]

Well, I guess, you upgraded to the firmware version without gamepad support, there are seperate files for firmware with and without gamepad (filename: ..._NOGC)

[rellikfolla]

The website clearly states that any firmware with the 1.3X version WILL have 2 gamepad support.. the 1.4X versions do not. and as I said above, I have upgraded to 1.39.

[rellikfolla]

Here's a screenshot.

[Mike A]

I don't really know anything about this but I saw this on the website.

When changing versions it is necessary after the firmware change to locate the "composite device" under the USB Controllers entry in Device Manager and "Uninstall" this so that Windows can re-detect the new version correctly.

[rellikfolla]

Yeah, I also did that..  Running out of ideas..

[Mike A]

Did you contact Ultimarc? They are good at supporting their products.

[rellikfolla]

I did.. and figured it out!
Apparently they currently have a different version of WinIpac on their site.. it wasn't compatible with my hardware so I was given a new download link from the ultimarc guys.. Hopefully this helps anyone else with the same issue.. Thanks all who tried to help.

[Mike A]

I am glad your problem was solved.

[Ginsonic]

I am glad your problem was solved.

+1