JVL Retro Interface board battery

[mshort520]

I have a JVL Retro that threw the "interface board battery is low" message. I soldered in a new battery, but I still get the same message. The new battery measures 3.66 volts with the machine running or off. Have any of you seen this problem? Thanks

[mahkeymike]

Did you try doing a factory reset after you replaced the battery?

[mshort520]

No I didn't. How do I perform a full factory reset?

[mahkeymike]

press and hold the yellow setup button during boot up till it goes to the factory reset screen.

[mshort520]

That's what I thought but when I hold in the yellow set up button, then turn on the machine, then continue to hold it , the machine just boots up normally. When the machine is on the set up button operates as it should. Tried it 4 times in a row and it always booted up normally.   I'm running itouch 10+

[mahkeymike]

Maybe the Interface board is faulty? I have had the low battery issue, and even after replacing with another 3.6v battery, got the same message, but after a factory reset the error was fixed.

[mshort520]

Finally got it to reset (just kept trying) and now the error message is gone.    Thank you  for the help.

[mahkeymike]

You are welcome.