I don't want to give any one hopes, and perhaps I'm the only one that wants a costly effective solution to the Wico's but I've gotten in touch with the original vendor who made the "knock off wico's". Ironically enough he apparently knew & sold to Bob Roberts as well as to Randy from GGG.
Heh. If you are referring to the ones sold by a company in PA, I ordered 100 of them many years ago. The bases were shoddily molded and warped, the shafts rattled in the grommets like a rat-tail in a rain barrel, the balls looked awful and the switches, while the only thing available at the time, were grossly inferior to the ones we now have custom made. Most of them were molded with the leaves off by about 15 degrees to each other so that the contacts barely touched. Bare copper contacts came pre-tarnished. The sticks never made it to the store, as I couldn't bring myself to sell them to someone (I have a conscience.) So I ate the loss and shelved the lot of them. Probably still here somewhere, but I haven't seem them for years. If you are talking to someone else off-shore who claims we purchased these types of sticks from them, they are just lying to you, and throwing around the GGG name in hopes of giving them some credibility.
As for getting a custom design from China, I wish you luck (seriously, not being facetious.) My experience has been that unless you can commit to thousands of units and pay up-front, or it's an item they believe they can sell 250K+ of, they won't tool up for it. And, with existing molds/products, if you aren't willing to foot the expense for the changes in tooling (which they won't even do if it's a standard product they already sell by the ton) it's unlikely to happen. The last custom part I had made required a 5000pc order, and that was from existing tooling, only a different color. Also, plan on doing all the QC yourself. You WILL have a scrap pile which you will not be credited for. And if you have someone who is eager to start up production from an old mold, and offers you a price which seems too good to be true, be very cautious. You could very well end up with something like I described above. And finally, don't send them more money than you are willing to lose. Dealing with an unknown entity in China is a gamble in the truest sense of the word. I have been doing business with some companies there for over a decade, and still run into issues from time to time.
The issue with the lost password function is your ISP, who is blocking the store's emails. The only way I am able to reset passwords for folks is by inserting my own email address in their account and using the forgotten password function on the site, changing it back once the new password is received. Very time consuming, but it works every time. As for the order, as I stated in the email before you ordered, we were deluged with orders after the first of the year (and it's continuing), and there is no way we could meet your delivery schedule. Too many people ahead of you, and it would be unfair to make others wait longer than they already have. I have to hand-build and test each of the units you ordered, so the order is in my manufacturing queue with the many other items I must personally build. T-Molding or off-the-shelf parts tend to go out more quickly. I wish the situation could be different, but there are realities at play, and that includes the week+ of -20F weather which cost us both a water heater and a boiler, which we had to deal with concurrently. We also had about 3+ft of snow to move, which has now turned to water/ice. But we have started working on your order, in spite of these difficulties and the other orders we are working diligently to get shipped.
The hardest part of of what I do is having to tell someone "I can't". It's not something I take lightly, so when I do, it should be considered factual.