In my experience, the X-Arcade buttons are perfectly fine. I mean, if one dislikes microswitch buttons in general, then that's one thing... but having spent countless hours using both brands, I'm baffled that anybody would call the X buttons garbage and sing the praises of Happ.
I had a button once that had the issue described by the OP--it would sometimes not consistently register button presses. I took a few small pieces of electrical tape and "padded out" the plunger, and it has worked flawlessly since (that was over 5 years ago).