ebay buyer rant. What would you do?

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Howard_Casto:
I was going to get burned by a questionable seller a while back. So after lengthy emails I just threatened to get paypal involved and like magic I got a return invoice. Sometimes being a bit of a jerk is the only way a customer can get justice, so I recommend looking at it from their perspective before doing anything rash. The customer is always right. (Yes, even when they are wrong they are still right as far as a seller is concerned.)

SlammedNiss:
Since this thread was bumped by somebody other than myself, I'll go ahead and update. Haven't heard a word from the guy since the 7th, so 2+ weeks now. Not sure how long he has to file a complaint (I think it's 40 or 45 days, but it have changed) but he's quickly running outta time.

RayB:

--- Quote from: nitrogen_widget on March 11, 2017, 12:26:37 pm ---So anyone notice lately when you order something off ebay with FREE shipping it shows up postage due?

I've had to message the seller and say "WTF? - not accepting this"
Then if they respond they give me some lame excuse, blame the post office then end up refunding me the money.

How weird is that?

--- End quote ---
Blame Ebay. They started taking FEES on SHIPPING COST in an effort to encourage sellers to list with "free shipping". That's right, so if the post office charges you $10 to send a box, Ebay wants a chunk of that $10, so you have to charge the customer $12. Now imagine if you want a handling fee in there too? Then buyers complain"wahh wahh! why is your shipping so high! This seller HERE ships it for FREE!" It's a big mess thanks Amazon Prime/free shipping, sellers from China, and sellers who used to scam the system by selling 1cent items with all the cost buried in the shipping cost.

pbj:
God, shipping fees have been a major turn off for the Ebay experience. I'm still salty over the guy that charged me $12 to ship a Bad Dudes board and just threw it loose in a box. When I bitched about it, I got told, "I charge a high shipping fee to make sure I get enough money for my items."

15 years. Still mad about it.

:lol

dkersten:
Amazon Prime and free 2 day shipping has ruined me for anything Ebay. The only time I turn to it now is if I can't get something on Amazon.

I sold a book on Ebay once, for $2500, and the buyer tried to scam me and say he never got it. The key with that argument is the signature from UPS. Without it, you can claim you never got something and Ebay (Paypal) will instantly refund your money if there is no signature to prove delivery. The only reason I got my money back (60 days later) was because the buyer changed his story twice in emails and when I demanded mediation and turned over the emails, they found in my favor. Of course, Paypal took their fees BOTH times, once when I was paid the first time, and then again when I was reimbursed after winning the mediation, but I still won the fight against a crappy buyer.

I still sell used computers on Ebay, and while the fees are a killer, I don't really care because any money brought back from these retired computers is found money. I would hate to rely on Ebay for my income though.

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