Haven't taken the glass off any of my machines in almost two years. Pinball isn't THAT unreliable.
It is if you have people over. A game will work perfectly for years and the first time guests play it bam something goes wrong. No matter how well shopped a game is. Just how it seems to work.
I will agree that Pins can break often.. and many parts were never well designed to last long - against such extreme impacts.
And, do not take this as a personal attack.. but its been my personal experience... that most pinball machines break often, due to a low level of maintenance being done on them... and or something that not right, and was not caught... until it was too late.
Its a lot of work to make sure everything is tight, put together correctly, not stripped / cracked, not missing things. And even then... the amount of vibration from the coils, causes all of the fasteners to get loose again... so you have to re-tighten every few months in heavy play situations. Locktite could possible help. Always make sure the threaded mounting holes/brackets, and flipper bushings, are in great shape. Anything loose, will not mesh well, and eventually will cause all sorts of broken.
Note: Even a slightly loose or bent part, such as a post or the flipper shaft... can cause the the part to angle a bit, and it will act like a wedge-ramp to the ball - causing an airball (or crazy spin action that leads to one) .. then probably cracking plastics) A worn flipper bushing also causes the game to play poorly.. as the flipper travels in an oval path - causing different angles and timings. It can make difficult shots easy.. and easy shots impossible. It could ruin the whole flow, and enjoyment of a game. I really think they should have made that assembly, far more robust.
Its worth it to replace both flipper assemblies immediately (the Full kits: bushing, switches, and all)....
And then buy the clear lexan plastic protector kits. Cracked plastics can be difficult to find replacements for, and they can be quite expensive.
The new remake plastics are often made with non-authentic / incorrect line and dot work... but worse, is that the colors are almost always atrociously-off. Too sad.
I also recommend use of turtle wax's product called F21 (Formula 21). Should be in a lime green spray bottle in the automotive sections.
Its FAR better than wax. More protective, noticeably increased ballspeed, looks glossy and new, protects against UV fading, and does not trap and track gunk all over the field like wax does. Tested this with two machines in the busy mall arcade... and I went from needing a weekly cleaning.. to being able to clean once every 2 to 4 weeks. Even at 4 weeks... the field wasnt 1/100th the mess that wax would have been. And it only took a mild wipedown in the visible and easy to get at areas... to keep it that way. No more +2hr sessions tearing apart subways and ramps. Use it on the cabinet as well. UV protection, and brings out a glossy and color-enhancing shine.