Software Support > DOS/WinCab

Windows 7 OS Install Issue

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SlammedNiss:

--- Quote from: JDFan on July 11, 2016, 12:18:16 am ---Could try cloning/ghosting Tower A's HDD to tower B's HDD - ie. install both HDD's onto tower A and clone the working HDD (since you say it boots fine if you swap the HDDs  from A to B) Then if needed once you have it installed and working just go in and change the Key on one of the 2.

--- End quote ---

My next step was going to be imaging Tower A: HDD to Tower B: HDD, which is what I'm in the process of doing now. I was hoping to get these sold before the July 26th cut-off date of free Win10 update, and if I can't figure it out before then, then Tower B: will just be sold as a Win10 machine.

I'll read thru the rest of the responses here in a bit. Kind of busy at the moment, but had just a little time and thought I'd check to see if there were any responses. Thanks for all the responses guys.

ppv:

--- Quote from: lilshawn on July 11, 2016, 02:46:01 pm ---take a real close look at your tower b mobo compared to your tower A.

Dell has a habit of recycling their ____plex ### line and having totally different hardware.

IE an optiplex 750 is not necessarily the same as an optiplex 750

it should have a service number on the chassis you can enter in at Dell and it list off the hardware at time of manufacture. it's just a black and white label with a 7 digit number and barcode on it. (for example i have "52WMSF1" here under my desk.

try doing a BIOS reset on it. maybe an option is enables in the BIOS causing the issue.

for S&G, try installing windows 7 on tower A using the COA key from tower B.

--- End quote ---

Too true... And I forgot about the Bios reset.. :banghead:

ed12:
hi
and today i got word the box in question is now nicely 10

ed

SlammedNiss:
Just an update.

Imaged the drive from Tower A: for Tower B: Worked in A: but the same issue in B: Tried swapping Ram, no change. Just removed the CMOS and reset everything to factory defaults except switched HDD to AHCI and reinstalling OS again. Hoping for the better. If this doesn't work, I'm just gonna return it. I've never run into this sort of issue before and the stress of not being able to figure it out is driving me nuts.

lilshawn:
It's going to be something simple and stupid and you'll kick yourself in the ass when you figure it out. it always happens that way.

check your bios and see if you can switch the SATA from SATA mode to IDE mode. (or compatibility mode) sometimes windows install doesn't detect the SATA controller and won't load the drivers for it so when you reboot, the drive doesn't exist anymore to the OS. The initial CD boot loads all drivers for every conceivable device it has. the first reboot off the harddrive to continue the install runs off the what has been detected. no detection, no install. no drive. no run.

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