I just found this thread and wanted to show the other side a bit. First, HaRuMaN makes good kits. I am supportive of anyone trying to make it easy for guys to build their own boxes. The Deluxe cabinet is our design with melamine, camlock, graphics options (print in house), control kits, etc and our primary focus. We will be expanding that line as we are now doing all cnc work in house. Our reviews on ebay are best I can point to for our rep and product quality http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=gameroomsolutions
as we cannot control those (we have unfiltered good reviews on our deluxe cabinet page as well).
Here are some recent customer images of the deluxe cabinet http://imgur.com/a/gFRE3
that fall right in line with the awesome one shaunster did earlier in the post.
The deluxe cabinet is priced well, but we were constantly being asking for a low cost cut wood solution. We outsourced that as again it was not our focus at the time. Unfortunately, Travis who started this thread got a bad cut. I immediately went to our outsource to resolve.
Got back this
"Yes, find out exactly what parts have issues and I'll get them sent out ASAP. We tested a few sheets with a different wood and it didn't cut too well, I asked my supplier to just pitch bad parts. But a few made it out....Let me know and I'll get those out ASAP sorry! And I actually ordered BETTER wood than we use to use. It came in yesterday, new kits will be cut from Maple, its a very good wood and cuts nice."
We got the requested boards out asap and Travis sent me back
"Here is a comparison of 1st shipment and this latest. Also, since I'm staining the wood, a new high quality side panel would really make me happy. See pix. If there is a shipping cost for a single new side, I don't mind paying. The stain will be a light oak.. so these "rips" from your CNC will show. Sorry but this thing is going to be on a granite countertop in a cool bar setting. Need it to stand out. I will most likely have friends who will want to buy after seeing this. I'll send them your way.
Appreciate it." Here is the picture showing the new cut and it was resolved http://imgur.com/COl1RLJ
That is just the basic weekcade type kit ($94 includes shipping). We didn't have graphics templates at the time on the $94 cabinet like we did with our deluxe. Since then they are developed and this is the first $94 cabinet pic we have gotten back with graphics (I think looks good, especially for the price). http://imgur.com/bnnakr0
Also we are going to launch this more inexpensive cabinet with improvements that most others don't have (tmolding cuts, etc) early next month.
We try to go over a beyond to make our customers happy (reflected in our reviews). Also, I don't spend a lot of time scouring forum as HaRuMaN states I have not logged in here in a while. I spend a lot of time trying to write guides to give back to the overall community.
Some popular guides
HyperSpin Setup (one of the most popular on web) https://gameroomsolutions.com/setup-hyperspin-mame-hyperlaunch-full-guide/
RPI3 RetroPie Setup https://gameroomsolutions.com/raspberry-pi-3-retropie-setup-easy-guide/
Daphne on RetroPie https://gameroomsolutions.com/setup-daphne-raspberry-pi-3-retropie/
In most situations I respond quickly to all emails (as stated early in this thread) to the point my wife threatens me as it is constant. Most are around software setup and things outside what we "sell".
We got Travis' issue with the board resolved asap, but I was extensively traveling and did not get back quickly on the repeat emails around graphics templates we did not have developed as stated. I was hoping to get back to my photoshop pc and get them for him by the time I responded.
Hopefully our reviews, blog guides, and customer images show that we are dedicated to our customers and the community overall. Only fair you hear both sides.