I have been having problems getting a response from Groovy Game Gear. I placed an order back on 10/16/2016 for $237, and it has been in a processing state ever since. Every few weeks I've filled out the contact us form on the website to try and find out any updates on when my order may be filled, but have not received any responses. It is for pushbuttons and this is the last things I need to build my arcade. I guess I'm hoping to get a response here. Order number 28227. Thanks.
The pushbuttons ordered were, when the order was placed, and still are, out of stock.
I have emailed, several times, in response to your inquiries, and offered alternatives. I suggest looking into a different email provider. Hotmail is the worst. We have never sent SPAM to anyone, yet Hotmail flags our emails, and as far as I can tell, they don't even get dumped into a SPAM folder. They just never make it to the recipient. Email me with a different return address, and I will be able to communicate with you about this.
I bet a chargeback would get his attention.
Can't chargeback something which was never charged, Jimmy.