Arcade Collecting > Merit/JVL Touchscreen

Megatouch Force Boot problems

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obcd:
While basically, everything written here is correct, it would be a strange coincidence that the supply becomes bad or the capacitors become bad enough to make the mobo fail just after the system changed owner and got transported. I assume the system was seen in working condition before it was sold, which means we might need to search for something that is caused by the transportation of the system. In such a case, the harddisk is the major suspect, but the freezes in bios make us believe something different. Maybe the mobo isn't freezing but the keyboard is simply becoming unresponsive? Could the bios clock being displayed give an indication if the mobo is still running? Isn't that displaying the actual time, updated every second? The mobo might be to old to be able to boot from usb, and maybe there is no dvd drive in the system? In such a case, you might need another ide harddisk to see how it boots from that or you need an ide optical drive you can connect so that you have another possible boot device. Reseating the ram and even the cpu is something that can be done without much problem. Switching the power supply shouldn't be very hard either, if you have a spare lying around. If those don't help,I would nevertheless check the harddrive in another pc for errors to at least role that out as a problem.   

Rcadefan:
Something happened to the machine is transit, it worked just fine before shipping. I even played a game of photo hunt just before taking it to the ups store.

I have been in contact with the buyer and I am trying to help him get his new machine up and running. I have offered to buy a new HD and have it shipped directly to him.

I'm not sure if that would fix it though. I don't have another IDE drive sitting here otherwise I would just ship it to him and let him try it out.

What should I do on my end? Buy another drive and see what that does? Preloaded with 2011 will run $50-60 shipped.

Can anyone help please???

mahkeymike:
Its not the hard drive. If the hard drive was causing the freezing inside the bios, it would not freeze when he unplugged the hard drive. If it was a keyboard issue, the chances that it freezes without a keyboard attached and with is very slim. Whatever the problem is, its related to the motherboard. It could be the motherboard itself (caps) or it could be something simple like reseating the ram or cpu. Or it could be bad ram or cpu.

obcd:
Just out of curiousity.
How was the system transported to the buyer?
If another harddrive doesqn't fix the issue, you will be unhappy (for the extra loss of income) and your buyer will be unhappy as well (as his megatouch still isn't working.)
So, it's important to figure out what is going wrong first.
You can burn recovery dvd's, but it looks like you need to connect a dvd drive to the system? For ion, they speak about a centronics connector. It looks like they bring out an ide cable on a non standard connector. No idea if they did the same on a force.
Even if they did, it still might be easier to simply connect an extra dvd drive with a 40 or 80 conductor ide cable.
It all depends what is available, something we don't know. (yet?) It also depends upon the will to try some things out and spent some time trying to get things fixed.
I am just trying to help. From experience I know that things that look obviously aren't always so.
 

obcd:
Just to answer previous, what if it's both?
So, maybe the harddrive is bad, and the keyboard is behaving bad in bios setup?
Just going into standard bios showing the clock could prove something. (Mobo really freezing or not?)
Maybe it's hard to get there and it becomes unresponsive 2 fast?
It's worth a try.

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