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Author Topic: Happ is insane!! (Bloated Shipping Prices)  (Read 2943 times)

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LightningBolt

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Happ is insane!! (Bloated Shipping Prices)
« on: October 21, 2014, 05:22:21 pm »
I am steaming right now.




Here's what happened:

I emailed them asking what would be the cheapest option for shipping a couple E-clips and dust washers. Flat, light items they could have sent in an envelope for a couple dollars. The guy wrote me back and said Fedex ground.
I went through checkout to see what shipping charges were but they took all my information and didn't show shipping charges and on the last page it said "finish checkout" so I figured ok like all websites it'll take me to another page with shipping charges and a submit button. But nope, it said your order was finished and we'll email you when we ship with shipping charges. I immediately emailed them and told them to cancel the order. Not to mention they charged me 45% tax. Well they shipped it THEN replied to my email saying

"The attach order confirmation notification stated the following:

"Exact Shipping & Handling charges will be added at time of invoicing:"


Thanks,"
« Last Edit: October 22, 2014, 11:51:45 am by DeLuSioNal29 »

pbj

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Re: Happ is insane!!
« Reply #1 on: October 21, 2014, 05:31:07 pm »
lol pwnt

HaRuMaN

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Re: Happ is insane!!
« Reply #2 on: October 21, 2014, 05:36:30 pm »
Never buy direct from Happ.

Slippyblade

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Re: Happ is insane!!
« Reply #3 on: October 21, 2014, 05:52:10 pm »
File a disputed charge with your credit card company.  It's pretty simple and quick.  The charge will immediately get reversed off your card.

LightningBolt

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Re: Happ is insane!!
« Reply #4 on: October 21, 2014, 05:58:22 pm »
File a disputed charge with your credit card company.  It's pretty simple and quick.  The charge will immediately get reversed off your card.

Yup. I emailed happ and told them I would unless refunded before end of the day which is in 3 minutes for their office. She emailed me back saying she forwarded it to upper management.

yotsuya

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Re: Happ is insane!!
« Reply #5 on: October 21, 2014, 06:35:54 pm »
Yeah, we all have made that mistake once. ONCE.
***Build what you dig, bro. Build what you dig.***

Louis Tully

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Re: Happ is insane!!
« Reply #6 on: October 21, 2014, 06:59:27 pm »
.
« Last Edit: February 12, 2015, 05:49:45 pm by Louis Tully »

Slippyblade

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Re: Happ is insane!!
« Reply #7 on: October 21, 2014, 07:03:53 pm »
family guy - everybody gets one

mgb

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Re: Happ is insane!!
« Reply #8 on: October 21, 2014, 07:27:50 pm »
Well this is not the first time someone has posted on happs shipping.
Just so you know, you can find those clips from other places. Even home depot

Generic Eric

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Re: Happ is insane!!
« Reply #9 on: October 21, 2014, 08:26:43 pm »
Well this is not the first time someone has posted on happs shipping.
Just so you know, you can find those clips from other places. Even home depot

I found mine at my local true value.   It was easier to compare since I had one from the joystick I had not put together.

BadMouth

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Re: Happ is insane!!
« Reply #10 on: October 21, 2014, 08:51:25 pm »
For the benefit of people coming across this thread in the future, divemaster can get anything Happ has, but charges reasonable shipping.
http://forum.arcadecontrols.com/index.php/topic,47066.0.html

LightningBolt

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Re: Happ is insane!!
« Reply #11 on: October 21, 2014, 09:06:30 pm »
Well this is not the first time someone has posted on happs shipping.
Just so you know, you can find those clips from other places. Even home depot

I mainly just wanted the dust washers since I bought color matched eurosticks

PL1

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Re: Happ is insane!!
« Reply #12 on: October 21, 2014, 10:02:09 pm »
For the benefit of people coming across this thread in the future, divemaster can get anything Happ has, but charges reasonable shipping.
http://forum.arcadecontrols.com/index.php/topic,47066.0.html
Well, almost anything.

For the (very few) things that he can't -- or won't -- get from Happ, try to use only the flat-rate shipping from Happ or pick it up at the warehouse if you're in the neighborhood.




Scott

BadMouth

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Re: Happ is insane!!
« Reply #13 on: October 22, 2014, 08:56:38 am »
Well, almost anything.

Yeah, I had to go through Happ for some pricey video lottery terminal buttons.
Each 3/4" button was in it's own 4x4x6" box with those boxes stacked inside a huge box.
I assume this is how they are stored in the warehouse, but geez that's not a very efficient use of space.
It also doesn't help the shipping and handling charges.

DeLuSioNal29

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Re: Happ is insane!!
« Reply #14 on: October 22, 2014, 11:50:16 am »
I ordered my 27" bezel directly from Happ when I was new to this hobby.  I had heard on there forums (even back in 2007) that it would be ridiculous to have shipped because it was so big.  I later learned that those huge shipping prices applied to tiny items as well (but luckily I never got burned).

Because of this, I called the Las Vegas office and some guy answered and was super helpful.  I complained about the shipping charges and he somehow arranged to have it shipped super cheap (for it's size).  Can't remember how much at the moment, but it was under $15.

On a side note, I wonder if they would accept a self addressed stamped envelope, stick the small stuff in there and mail it out.  Probably not...

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spoot

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Re: Happ is insane!! (Bloated Shipping Prices)
« Reply #15 on: October 22, 2014, 01:03:21 pm »
Eh, the handful of times I ordered from them it was reasonable.  But I was ordering a large chunk of stuff and not a few small items.  Perhaps they should instate minimum orders to lessen these like Digikey used to have back in the day.   :dunno

lamprey

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Re: Happ is insane!! (Bloated Shipping Prices)
« Reply #16 on: October 22, 2014, 01:40:29 pm »
Yeah, shipping changes from Happ suck. But if I can't find it from a solid vendor, I'd happily pay it to avoid some of the arcade vendors around. Like all things it's give and take. I can spend a month tinkering with something that I could have bought for $5 just for the fun/entertainment of it. Other things I don't want to bother with. So, it just depends..

But, that tax is down-right criminal.

liquid134

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Re: Happ is insane!! (Bloated Shipping Prices)
« Reply #17 on: October 22, 2014, 07:38:45 pm »
yea, if your close best bet is to pick it up. only time the shipping isnt that bad, is if your buying more then 2$ worth of parts.....

BAMBOO

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Re: Happ is insane!! (Bloated Shipping Prices)
« Reply #18 on: November 06, 2015, 09:02:08 pm »
10 bucks for an illuminated button?  Yeah, they are insane.  I was paying 2 bucks 2 years ago for these buttons from Happ.

https://na.suzohapp.com/products/arcade_game_parts/20-10129-9
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Slippyblade

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Re: Happ is insane!! (Bloated Shipping Prices)
« Reply #19 on: November 06, 2015, 09:10:10 pm »
10 bucks for an illuminated button?  Yeah, they are insane.  I was paying 2 bucks 2 years ago for these buttons from Happ.

With a minimum of 100 pieces to boot!

  
 

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