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| keilmillerjr:
--- Quote from: pbj on October 09, 2014, 10:26:19 pm ---Yeah, not quite how all that went down but I do have to chuckle at the absurdity of bickering over turtle shell dust washers. :cheers: --- End quote --- We take turtles serious. Cowabunga! :applaud: |
| McHale:
I've ordered from them and I wouldn't hesitate to order from them again. 1. They were the only ones that carried the stuff I was looking for and the prices were very good. 2. I called to change my order after I placed it online and Susan was VERY friendly and took care of everything hasslefree. 3. When everything arrived, the bat tops I ordered didn't fit on the joysticks and I was certain I'd have to pay return shipping and it would be a huge hassle. When I called Susan I was already in defensive mode and ready to argue my case. I explained I ordered joysticks and bat tops that didn't fit and she immediately apologized, looked at my order and apologized again. She sent me out the replacements right away free of charge and included a prepaid shipping label to return the incorrect ones. At no point did we discuss whose fault it was. Maybe they sent the wrong ones. Maybe I ordered the wrong ones. It made no difference and I got the replacements within a couple days. If you have a question or problem with an order, call them and they will make it right. Since that first order, I've ordered from them again and have given their info to others who ordered from them. Zero problems. -Mc |
| yotsuya:
I've had stuff come in 5 days. I've had stuff not ship for 5 days. Either way, I always got my stuff. :dunno Brian has done custom stuff for me as well as answered my questions. I wouldn't hesitate to order from him, nor would I hesitate to order from Ultimarc, Groovy Game Gear, Twisted Quarter, etc, and they've all had at least one or two "complaint" threads. Stuff happens from time to time, but they've all proven themselves to be trustworthy (if not human as well). |
| liquid134:
not sure why some people are having such issues. when i made my order, i dont think it was even 2 weeks from purchase to receiving, and im in chicago. ill b doing business again with them for sure. |
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