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Paradise Arcades processing time?
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Rick:

--- Quote from: pbj on October 09, 2014, 03:04:20 pm ---Last order took them over a month to actually ship it. When I mentioned it on the forum, I was told by the owner via private message that I am "truly classless." Be that as it may, it's clear my future business is undesired.
--- End quote ---

Hmm.

I'm not going to go either way on this one, but may I ask if you contacted them prior to the forum post to see what the delay was? Actually, yeah - I am going to take a side. I would never directly insult a customer in such a way, even if there was an issue between us.
pbj:

--- Quote from: Rick on October 09, 2014, 03:18:08 pm ---
--- Quote from: pbj on October 09, 2014, 03:04:20 pm ---Last order took them over a month to actually ship it. When I mentioned it on the forum, I was told by the owner via private message that I am "truly classless." Be that as it may, it's clear my future business is undesired.
--- End quote ---

Hmm.

I'm not going to go either way on this one, but may I ask if you contacted them prior to the forum post to see what the delay was?

--- End quote ---


Of course I did.  His wife gave me two fictitious shipment dates.

Anyway, everyone here has already heard everything I've got to say about them.  Buyer beware.

 :cheers:
armi0024:
retrogamedude , sorry about the order, and thank you for ordering, Susan got swamped because of the protests in Hong Kong a ton of stuff has been arriving at very weird times.  Shoot me a pm with your order number and I'll double check on it.

darthcommanderman , thanks for the business

shponglefan , no need to worry we will deliver :)

PBJ , Yes the custom dustwashers that were ordered for the incorrect stick by yourself took a long time to replace since you didn't actually tell us who you were and we had several orders to deal with.  Since we ended up replacing someone else's dustwashers instead of yours because you were not communicating directly , just posting at first, and we just had your forum ID, not your name.  I also seem to remember us replacing your mistake at our expense.  Call it what you will, but I say producing new custom dustwashers you requested and then replacing your mistake for free is worth at least direct communication.  Yes we made a mistake that cost some time, but the sad part is my biggest regret was trying to be nice by doing something custom you requested.  Trying to be nice cost me a lot of time and caused too much headache, not to mention it cost me money in the end.  You have been quick to jump on any band wagon against us, and even while you take every opportunity to do so, I still produced something you suggested for a very low cost.
pbj:
Yeah, not quite how all that went down but I do have to chuckle at the absurdity of bickering over turtle shell dust washers.



 :cheers:
keilmillerjr:
Everything I have ordered has arrived in a sooner than expected. Comes with candy. Love paradise arcade. Call them next time you have an issue with your order.
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