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Author Topic: bartoparcades  (Read 2446 times)

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Sarver Systems

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bartoparcades
« on: August 05, 2014, 12:52:03 pm »
I recently purchased a cocktail cabinet from bartop arcades.

All of the communication was done via this website, email, and FB Messenger.

All of Ed's communication was very fast, to the point, and accurate.

I chose to order a cocktail cabinet with a Steelers logo engraved on the side. I also chose to have 6 buttons and 1 joystick per side, with P1 and P2 start on the P1 panel.

I ordered on the cabinet, not accessories.

At one point Ed's CNC machine broke and needed repaired. This set the build back a week or so. No big deal, since I was still speccing out the rest of the machine.

Then Ed went on vacation. No big deal, another week delay.

I think it was about 3 months before the cabinet shipped. I am a patient person, so this didn't bother me. But my client was getting madder and madder.

The cabinest arrived a few days later, but it was missing the control panels, and the pedestal base. A quick message to Ed, and he had them shipped the next day. Plus he added some goodies for my trouble. He added t-molding, and the control panel lock down clips.

I never received the control panel clips, but the t-molding came quickly.

I am nearing the end of building the cabinet, and I noticed that the panel with the Steelers logo is built upside down (the batton is on the wrong side).

I also found out that there is no panel that covers the edge of the cabinet under the glass where the 2 control panels are.

I am very happy with the build quality of the cabinet, and overal pretty satisfied with the length of time it took to ship, due to it having custom parts (the logo). I am also pretty satisfied that all of the "mistakes" were handled well, and quickly.

I am planning to buy a bartop cocktail cabinet, so I will be looking Ed up when they $$$ comes in.
« Last Edit: August 05, 2014, 12:55:08 pm by Sarver Systems »

pbj

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Re: bartoparcades
« Reply #1 on: August 05, 2014, 03:06:46 pm »
Wow, my "nightmare" is your "good experience."

 :dunno

  More power to you.

EDIT - Scammer - http://forum.arcadecontrols.com/index.php/topic,141133.0
« Last Edit: September 02, 2014, 10:31:07 am by pbj »

yotsuya

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Re: bartoparcades
« Reply #2 on: August 05, 2014, 03:40:42 pm »
Yeah, I'm not sure your "good experience" post has had the intended effect.  >:D
***Build what you dig, bro. Build what you dig.***

Sarver Systems

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Re: bartoparcades
« Reply #3 on: August 05, 2014, 03:58:01 pm »
It wasn't intended to be good or bad.

I just wanted to post me experience.

In my case, I gave plenty of time due to custom engraving.

Sarver Systems

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Re: bartoparcades
« Reply #4 on: August 05, 2014, 11:30:45 pm »
That is correct. I would buy from again.

ebarlow99

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Re: bartoparcades
« Reply #5 on: August 13, 2014, 10:21:16 am »
yeah I had a few issues come up....I do work a real 50 hour a week job, 2 young kids and a wife....so sometimes there is a delay.

I did send free stuff to compensate. I build these 1 at a time.....not 6 at a time


Sarver Systems

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Re: bartoparcades
« Reply #6 on: August 13, 2014, 10:50:49 am »
That is correct. All of the freebies (except the lockdowns) were received. Thank you!

pbj

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Re: bartoparcades
« Reply #7 on: September 02, 2014, 10:30:51 am »
And now he's devolved into a scammer.  Hope that $50 was worth it, ebarlow99

http://forum.arcadecontrols.com/index.php/topic,141133.0


  
 

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