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X-arcade trackball makes grindy noise out of the box

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knightrdrx:

Just bought one and it is noisy compared to the youtube videos i see of people using it.  Is this normal before I contact customer service?

Slippyblade:

Trackballs tend to take a week or so for the lube in the bearings to work in.  Use the hell out of it for a couple days and see if it lessens.  If not, you might have a bad unit, send it back.

knightrdrx:

You're right..i used it a bunch and it seems okay now.  Another thing...maybe better to stop it from spinning extra by putting my hand down on it ..say after i roll a ball in bowling..just to preserve it? or it doesn't really matter.

dkersten:

I had the same experience with the x-arcade, and it got a little better but still felt really "bumpy".. as if the rollers were gunked up.. If I hadn't sold it so quickly, I would have pulled it apart to clean it because it really felt like it needed it.

After a week with my ultimarc trackball it was smooth as silk.

knightrdrx:

don't know why it would need to be cleaned it's new.

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