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quality control

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dkersten:

I'm sorry I didn't make that more clear Randy, indeed you were NOT the vendor who mis-shipped the shafts.  I used 4 different vendors for my build, and didn't really want to pick on anyone in particular as most vendors I dealt with were truly a pleasure to work with, you included.  I figured if I was talking specifics about the buttons though that sooner or later someone would ask me what kind of button I used, and I am a little jaded about the buttons to begin with because the universal design of the switch mount fought me from the start (clearance issues) so my frustration with these was doubled when the button started sticking. 

In the same breath, I have no problem pointing out again that when I discovered you had an LED that would work better with my controller, you graciously cross shipped the replacements and allowed me, on faith, to get the first ones back to you at my convenience.  Customer service is just as important to me, if not more so, than the product, and for the most part the product is working, and this made a great impression on me and I will definitely do business with you again in the future. 

Overall, as a first time buyer of this kind of product, I was fairly disappointed.  When you really think about it, you can't expect much from a $3 part, lol.  So I will just have to spend a little time tweaking the button to see if I can get better results.  Worst case scenario, I have a spare I can use if I can't get this one to stop sticking.

The switches, for the most part, stay in place, but the looseness of them gives them a "feel" of lower quality.  But I installed them, which stretches the mount legs out a little, then wired, which does the same when pushing the terminals on, then removed the switches for the LED boards to be installed, then reinstalled switches, and in some cases had to do this 2 or 3 more times while routing wires and making other adjustments, and those are the ones that would fall right out again.  I have done exactly what you said and pinched the legs back together to hold things more firmly, and while the switches haven't fallen out since, the perfectionist in me also felt the need to add a small shim to hold a couple of them more tightly.   Also, I DID go with the basic cheaper switch, and it might be slightly narrower than the more expensive switches, and I can understand how you might have to leave tolerance for various switches to be used..

I don't think there is anyone here who will spend a lot of time and money building something and not get frustrated when a part fails on them.  In my case I got hit with a few things at once, and while none were related and none were really major, the frustration built up to the point where I wanted to vent, and what better place to vent than here.  :) 

SavannahLion:

Sure, we all get frustrated with our cabs. Some of us just have a higher tolerance (more experience? patience?) than others I guess. I watched parts get lost,  never to be found. I've burned myself on the soldering iron. Burned myself with the hot glue gun. Cracked a flyback in a monitor and enjoy a very interesting light show. Ruined more than one paint job. And my all time favorite, dropped a cab off the back of my truck.... Oooops.

I'm not making your experience any less. I'm just saying that in the end, you have a beautiful cab that's 99% working. That's more than what 90% of the population has and oh... 50% here? I dunno. More than what I have.. apparently my cabs become nothing more than expensive scratching posts....

I wish my biggest problem are my buttons.

Wait... that doesn't sound right...

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