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| Aimtrak guns - software utility won't run.. - SOLVED - |
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| radiofrog:
I recently got 2 of the Aimtrak light guns from Ultimarc. I was having trouble calibrating just a single gun, so I scoured the Ultimarc site and read a lot of trouble-shooting info here. I found a lot of good info, but it required me to start off by using the Aimtrak Utility. I decided to run the utility to set it so I could see the red tracking dot. I tried to start up the software, but absolutely nothing would happen. After reading some troubleshooting, I unplugged the gun and the sensor bar and tried to run it again. I got a failure error with the following: Description: Stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: aimtrak.exe Problem Signature 02: 1.9.0.2 Problem Signature 03: 50a69bb0 Problem Signature 04: AimTrak Problem Signature 05: 1.9.0.2 Problem Signature 06: 50a69bb0 Problem Signature 07: f Problem Signature 08: e0 Problem Signature 09: System.InvalidOperationException OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 If I can't get the utility to work, I don't know if I'll even be able to set up the guns. I emailed Andy last weekend, but I haven't heard back yet. Any ideas anyone? Please help if you can. |
| Malenko:
run as admin? |
| radiofrog:
Thanks, I did already try that, though. Same result. BTW, it's in Win7, 64. |
| chopperthedog:
My old computer did this and I could never figure it out. I found that the utility applies changes to the gun itself and used another computer to config gun. Long press of the trigger (10~12 sec default) will get you to calibrate mode on any computer. good day. |
| Malenko:
I never had an issue running it, thats why Im so unhelpful :p I'd say just make sure the computer is fully updated and run it under an admin account? While not likely, if you are running the gun through a USB hub, try plugging it into the computer or even in a different port. Keep us posted, especially if you find a fix |
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