Main > Retail vendors
- VENDOR - Focusattack.com Arcade Parts Superstore
jmandmc:
--- Quote from: pbj on March 12, 2014, 03:14:57 pm ---Who's "we?"
--- End quote ---
I got word as to why it's best not to say "we" in future posts. Thanks for the member who offered the tip. There is more than one person at FA, but if I'm posting here, it makes sense to just represent myself.
jmandmc:
Hey guys,
I apologize for what seems like a lack of updates in the last week or so. Part of that is due to an upcoming business relocation that will occur this weekend. I hoped to take this opportunity to update you on a few things.
First is the store relocation. FA has grown since its humble beginnings in 2010, when I was operating out of a single room back and an eBay store. Today, I'm happy to prepare the business to move into a small warehouse in a newly built campus. You can see some early photos of the storefront and warehouse on my facebook page.
I think that's where all business want to end up as they move forward. A larger space provides better, more organized storage of inventory, ability to buy and use larger production machines for custom services, and hire additional staff. All of these things will benefit you as I can roll out new and better experiences.
To deal with the move, I'm temporarily closing the store on 12:00am Friday, March 28, and re-open on Tuesday, April 1 at 8:00am. If by chance you placed an order before Friday, it will be processed and shipped on Friday. I'm officially moving inventory the following day, and working with Jenni on Sunday and Monday to perform a quarterly physical check of all inventory.
If you have visited the store before, you will see a notice indicating that the store is closed. Access to customer accounts will be temporarily suspended. Everything returns to normal on Tuesday.
You might be familiar with a sale that I run at any time that the store must go down. The sale is called "Attack on Wakeup" - a popular tactic used in fighting games. It is a 6-hour sale that discounts 15% off any product or service at focusattack.com. Because the store will reopen on a workday instead of a weekend when other ATOW sales have run, I will run ATOW4 on Saturday, April 5. The sale lasts from 10:00am to 4:00pm (US EST). For those who have a use for the parts currently available at FA, you'll score 15% off everything that is in stock. No need for a coupon code.
These ATOW sales run every quarter as Jenni and I spend a day to physically checking inventory and sending a report to the accountant. It's a great way to take advantage of a 15% off storewide deal.
In other developments, I'm creating an order with Suzo Happ now that all pricing is finalized. Ultimarc will follow with some of the useful parts that might be worthwhile to fellow players domestically. I'm aware of Ultimarc's shipping capabilities. I can only hope that FA can serve you by providing some parts that you find useful from both companies.
Following delivery, I'd like to have some professional photos taken, then listed at the store in a proper category. This may push things back a bit, but hopefully when all is released you'll take advantage of it, knowing that order turnaround will be quick and inquiries will be answered promptly.
There are a number of things going on behind the scenes that I think you'll find worthwhile when released. As always, I'm open to any suggestions you might have, and appreciate the support to bring Focusattack.com to where it is now.
yotsuya:
Still hoping for a STFUPBJ discount code! >:D
jmandmc:
--- Quote from: yotsuya on March 27, 2014, 12:44:01 pm ---Still hoping for a STFUPBJ discount code! >:D
--- End quote ---
lol I can't promise that, but coupon codes can be anything. :)
jmandmc:
Hi all,
Just a quick update on the storefront and some new features.
After a few months in planning and preparation, I'm happy to announce that Focusattack.com has a new home. Located in Allentown, PA -- about 10 minutes from the original location - the small business warehouse and office has space to grow, and an opportunity to hire additional workers. New purchases include extra racks for Suzo Happ and IL parts, a sliding storage system for extra inventory, a packing table and shipping table with dedicated workstation. The goal is to further improve on the products and services that FA can offer the arcade enthusiast. Here is a partial panorama shot of the warehouse setup.
More photos are available on Facebook.
I also wanted to remind you of the "Attack on Wakeup Sale" going on this Saturday, April 5 from 10am to 4pm US EST. During that time, you can score 15% off retail on anything in the store. There's an opportunity to net an extra 10% off if you play around with coupon codes -- you'll want to thank PBJ first. :)
Another feature that should have been part of the store for a long time is restock notification. When something is out of stock, you can now subscribe to receive a single email or text/SMS notification once the item is restocked. The email or text will contain a link directly to the product in question. You can subscribe on focusattack.com's desktop or mobile site. Note that emails and texts are sent only once when restocked. You won't receive repeated notifications if the product is restocked again.
This is not a built in store feature, so I am beta-testing the service. As a result may be some hiccups along the way, but once finalized should work quite well.
During Attack on Wakeup 4, I'm holding a contest -- a chance to win one of two 1/12 scale model Japanese Vewlix arcade cabinet featuring Atlus' Persona 4 Arena Ultimax Ultra Sulex Hold or one Super Street Fighter 4 Arcade Edition. :D I'll have details later this week as the contest nears. It's pretty simple to enter if you're on social networks Facebook or Twitter.
I wish these were real cabinets, but that contest will have to wait for another day. :laugh:
I hope you'll check out the store this weekend to take advantage of the sale, plus drop by in the coming weeks. Suzo Happ inventory should arrive by end of April or sooner, and I'll work to get listings up and running by then. Other solutions are coming as well. I'm working to get most of the product photos retaken after that so they look more professional, and colors match up more accurately.
Thanks for the support!
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