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Author Topic: Megatouch announces closure!  (Read 28238 times)

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NoRefunds

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Megatouch announces closure!
« on: January 07, 2014, 03:23:39 pm »
Just got the email that Megatouch LLC is ceasing all development and production of touchscreens and software.

ML-1 owners will receive a "forever kit" that will convert it to no longer need internet connectivity.

 :o but not really  :o


I knew since AMI made them a separate entity that this day was coming soon.


Ken Layton

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Ken Layton

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Re: Megatouch announces closure!
« Reply #2 on: January 07, 2014, 05:17:11 pm »
Someone should download all the manuals from the Megatouch website before they disappear. Got to preserve the manuals.

mahkeymike

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Re: Megatouch announces closure!
« Reply #3 on: January 07, 2014, 07:11:05 pm »
So is this open season on hacking the software? If they go under can they still hold copyrights? You think they will pursue people like they have in the past? I would love to share my findings publicly.

If anyone gets this "forever kit" Please PM me.
« Last Edit: January 07, 2014, 07:12:42 pm by mahkeymike »

ed12

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Re: Megatouch announces closure!
« Reply #4 on: January 07, 2014, 07:21:49 pm »
as ami holds the right's to ion and such..yes they would come after u
but if support is no longer provided?
i would find it hard to have a judge convit u.
as far as ion's and up go thats gray right now
we will need to see what 2014 bring's ?
but anyone whom did not see this 1 comming is either blind or is acting blind
ami has a very very ---smurfy--- track record for support

ed
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Re: Megatouch announces closure!
« Reply #5 on: January 07, 2014, 08:09:12 pm »
The announcement is now on Playmeter Magazine's news page.

From the earlier announcement was this statement regarding IP:

"According to Maas, a number of staffers have already departed the company. Some will remain during the coming year as the Megatouch business winds up. A small group of developers will also remain as part of an effort to repurpose Megatouch's intellectual property assets for alternative uses not related to the amusement game industry."
« Last Edit: January 07, 2014, 08:13:25 pm by Ken Layton »

ed12

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Re: Megatouch announces closure!
« Reply #6 on: January 07, 2014, 10:10:15 pm »
i have been watching this news unfold
no real biggie as ami is not into this side of it really
but as i stated they are going to keep an eye on the ion
it is clear in the news release
so i would let 2014 run out
then start on the keys
they did say >mid< 2014

ed
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Re: Megatouch announces closure!
« Reply #7 on: January 07, 2014, 10:24:41 pm »
I believe it could be likely that many of their patents are about to or have already expired.

ed12

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Re: Megatouch announces closure!
« Reply #8 on: January 07, 2014, 10:30:26 pm »
ya ken 2014 is a magic #
they do expire in 2014 all but the last 1's
2010 and up
or rather the start of the ion and end of the radion
on there site they are now giving away up-dates
man that was fast..
btw i have not been able to log into the d/l server in a few months now ?
even using there d/l manager ?

ed
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Re: Megatouch announces closure!
« Reply #9 on: January 08, 2014, 11:08:47 am »

btw i have not been able to log into the d/l server in a few months now ?
even using there d/l manager ?

ed

Seems they took down the 2014 software download. I grabbed it a month ago, pretty sure i still have it on a hard drive somewhere.

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Re: Megatouch announces closure!
« Reply #10 on: January 09, 2014, 08:56:48 pm »
Someone should download all the manuals from the Megatouch website before they disappear. Got to preserve the manuals.

i have them and started uploading them to the file repository to post them in the sticky, but there is some ridiculous 2mb limit being enforced. saint was looking into it...but then...uhm...didn't.

Quote
revenues had fallen "well below what it costs to develop, maintain and support the products.

yah, no ---steaming pile of meadow muffin---. you guys have been selling mediocrity for about 5 years now.
« Last Edit: January 09, 2014, 08:59:34 pm by lilshawn »

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Re: Megatouch announces closure!
« Reply #11 on: January 10, 2014, 11:08:43 pm »
i just thought i would let u ppl know
there server is back-up
go to google > merit ion software<
u will find a link to there d/l site
d/l there manger
follow what they say >important as they changed it<
make a .dir on your putter
now these are large files and small alike
d/l all u need or all..have at it, as in there they tell when they are re-pulling the server link

ed
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Re: Megatouch announces closure!
« Reply #12 on: January 11, 2014, 10:55:55 am »
i just thought i would let u ppl know
there server is back-up
go to google > merit ion software<
u will find a link to there d/l site
d/l there manger
follow what they say >important as they changed it<
make a .dir on your putter
now these are large files and small alike
d/l all u need or all..have at it, as in there they tell when they are re-pulling the server link

ed

Link to this d/l site? I tried there d/l manager again and its still not connecting to the server saying "file does not exist"

ed12

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Re: Megatouch announces closure!
« Reply #13 on: January 11, 2014, 01:24:43 pm »
ya
i to went the installed route,having the s/w already loaded
here is what i did
start/control panel/add or remove files,delte d/l manager,
then go to,and i did this through firefox google
merit ion 2012 s/w
it took me right to there d/l page
i then just d/l and :saved the new copy of d/l manager: i did not excute it yet,
then i was able to pull in that mass of files >expect for 2014< as they yanked it
31/12/2013
now with that all said,u open and install the new d/l manager
then u point it to the merit .dir i explained in an eariler post to make
and then it will see the files..
worked for me  :dunno

ed
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Re: Megatouch announces closure!
« Reply #14 on: January 11, 2014, 05:10:29 pm »
I only tried to grab 2014, so if its been yanked, then thats why i said it wasnt connecting. I know i grabbed it a month ago but its on a computer that recently took a $hit. I need to pull the hard drive and recover the files. No biggie, I just figured it would been easier to just d/l it again on the computer im working with currently.

Wondering why they only yanked 2014 though. ??? :dunno


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Re: Megatouch announces closure!
« Reply #15 on: January 11, 2014, 07:30:45 pm »
u never know with any company ?
but my 2% is because they are going to contuine support for it through 2014

ed
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Re: Megatouch announces closure!
« Reply #16 on: January 11, 2014, 11:41:38 pm »
right out of there site
just as i was trying to explain


    Right-click this link Ion 2014 Software (disc 1) and select "Save Link As/Save Target As". The "Save As" dialog box will appear. Select where you want the file to save and click "Save".
    Right-click this link Ion 2014 Software (disc 2) and select "Save Link As/Save Target As". The "Save As" dialog box will appear. Select where you want the file to save and click "Save".
    Right click one of the files and select "Open With". Select "MegatouchDownloadManager" to use this program to open the file. When the download manager opens, select where you want to save the file and click "Okay". The download will begin. Repeat this for the second file.
    When download is complete, burn each file as an image to separate dvd's
    Using the burning program on your computer, burn each file to its own DVD by choosing "burn image" or "write image".



ed
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Re: Megatouch announces closure!
« Reply #17 on: January 12, 2014, 01:12:56 am »
the new s/w d/l manager is a wack job to say the least
it did everything i wanted it to expect for when i :extracted: the iso,
that went to my c:\doc's\all-user's\etc..even after  i had pointed it to
d:\merit
i shook me head
need less to say i have 1 of the iso's and there server is way down in b/w
1.5k d/l speed..man thats like a dial up modem
get them if u want them..this is olny going to get worse

ed
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Re: Megatouch announces closure!
« Reply #18 on: January 12, 2014, 01:18:12 am »
Well thats what ive been trying and its the same error everytime.

ed12

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Re: Megatouch announces closure!
« Reply #19 on: January 12, 2014, 01:39:48 am »
hi
thats why i said go to srart/control-panel/programs
remove the old d/l manger..
d/l the new 1 but DO NOT INSTALL IT YET..
go to there site
d/l there files to sep .dir..i use d:\merit
then once u have done that
colse out
then reinstall the d/l manger
:point it to the merit .dir  :ie: for me it is d:\merit
then go to d:\merit
or c:\merit,where ever u put the d/'s in dmd or mdm files.
from there right click it..it should pop up and ask where to put it?
i said d:\merit,but it went to my c:\doc's etc?
but i am snagging them
as i pointed out there server is getting hammered..
btw i also pointed d/l manger to unintall there..maybe this will help u?
so just when u un-pack it, point it to your merit .dir
that part is in the first part of d/l manager :ie: where do u want this program to go

ed
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Re: Megatouch announces closure!
« Reply #20 on: January 12, 2014, 02:11:22 am »
yes i am pulling in more of there d/ls right now
there b/w suck's 1.2k max ?
but i am thinking there been hammered..
now do EXACTELY as i stated OPEN D/L MANAGER AND TELL IT TO PLACE ITS-SELF
INSIDE OF THE MERIT .DIR..u will know it is there because they will have a blue back ground,with 1 finger pointing up...THESE ARE THE FILE'S >ISO FORMAT< that u can snag..
click on them >right click yes the other right<the d/l will auto start

ed
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Re: Megatouch announces closure!
« Reply #21 on: January 12, 2014, 10:36:56 am »
the download manager was always a friggin joke. never works, slow as molasses in January when it does.

i have hard copies of all the force/ION software (including 2014). if it comes down to it.

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Re: Megatouch announces closure!
« Reply #22 on: January 12, 2014, 12:42:44 pm »
ya it looks to me that it was given a very low spot in there server setup
i mean i am un-capped high speed and when i can see it comming in at
1.2k..?,wow wow,man i would not want to be on a capped system.

ed
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Re: Megatouch announces closure!
« Reply #23 on: January 12, 2014, 02:53:10 pm »
couple of gigs...that oughta take a week to download.

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Re: Megatouch announces closure!
« Reply #24 on: January 12, 2014, 03:03:33 pm »
oh heck yes
plus the new manager is a resource pig
i watched it last night
it was sucking 60-70% of cpu ussage
that is like running a mcafee anti scan
or a bad copy of winblows

ed
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Re: Megatouch announces closure!
« Reply #25 on: January 12, 2014, 03:05:04 pm »
Will you be getting that forever kit by any chance shawn? Im guessing they will only give them to ML-1 owners. Not sure if you had been sucker'd into buying one.

I would like to take a peak at the software though, even the mobo brand and model/chipset would be nice to know aswell.

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Re: Megatouch announces closure!
« Reply #26 on: January 12, 2014, 03:07:53 pm »
There will be a licensed app, no doubt.

Nobody touches these things on location anymore.

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Re: Megatouch announces closure!
« Reply #27 on: January 12, 2014, 03:14:13 pm »
mahkeymike
they are olny offering it reged owners on  line with them..
pbj unless u cannot read it is the end of the line for that s/w
they are pulling the plug and the end of 2014
they will with no doubt regroup and come up with some thing
but ami is done with it,as of 2 years ago
maybe touch tunes will pick it up ?
but once 2014 is over it is open test time
like it is now for legacey products

ed
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Re: Megatouch announces closure!
« Reply #28 on: January 12, 2014, 03:41:58 pm »
mahkeymike
they are olny offering it reged owners on  line with them..
pbj unless u cannot read it is the end of the line for that s/w
they are pulling the plug and the end of 2014
they will with no doubt regroup and come up with some thing
but ami is done with it,as of 2 years ago
maybe touch tunes will pick it up ?
but once 2014 is over it is open test time
like it is now for legacey products

ed

So this so called "forever kit" is just an online patch? not exactly "forever" if the hard drive goes bye bye. There must be some type of offline software reinstall disc in the event the hard drive goes. It should be no different then the ion software, a key will always be needed, but there has to be a way to get the software onto a new hard drive.

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Re: Megatouch announces closure!
« Reply #29 on: January 12, 2014, 04:04:45 pm »
u know it almost demands a call to there tech dept to get some clearity
on this matter..reason is they had 1/2 of the s/w in there servers.?
so 1 has to think are they sending me the complete thing or just the s/w to untie me from there server ?
the q's are to many to answer with out  some tech input from merit on this matter..
Now if there is a hard drive?
might be a good idea to do a layer by layer copy of it
ie: track 0 through,so u get a complete over-lay
with or with out the new s/w,if u did not get the kit ? then try to get a layer by layer of 1 that dose have it,along with the 1 u have should do for u to compare,this will answer alot of questions

ed
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Re: Megatouch announces closure!
« Reply #30 on: January 12, 2014, 07:04:33 pm »
no, we didn't fall for the live/ml-1 thing.

i'm not sure if the other route operator did or not. I'll find out.

I think they are actually sending out physical media you have to install. I also have a dirty, dirty, feeling it's patched ion 2014 software to work with the new hardware. (ditching the windows embedded)

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Re: Megatouch announces closure!
« Reply #31 on: January 12, 2014, 08:45:55 pm »
well this answers alot of my personal questions

    The ML-1 is the first countertop enabled with Megatouch Live, an online service that gives players more to do, more to spend their money on, and more reasons to play again and again (details on other side).
    Features classic games re-invented in HD, new multi-touch Battle Arena games for simultaneous head-to-head play, and future games and content that auto-download each month.
    Includes superior management capabilities, giving operators more control of games, menus, and pricing options both on and off location.
    Boasts a 22” screen with multi-touch technology, allowing multiple users to play games together, plus it’s designed to auto-calibrate, eliminating the process of manual calibration.
    Powered by Microsoft Windows® Embedded Standard 7, including the latest in wired and wireless Windows networking security and support.
    Stores all machine settings “in the cloud” and re-downloads them after factory restores, hard drive swaps, etc.
    Most components can be instantly accessed and removed without tools.All hardware components can be swapped without losing machine serial number.
    Features innovative airflow mechanics that channel cool air onto the hard drive, motherboard, and into the LCD assembly, while pushing warm air generated by the power supply directly out of the unit.
    Cabinet illuminates bar top with 360 degrees of ambient lighting.
    Both the ML-1 and Megatouch Live require broadband connectivity.
    Includes Megatouch Live Player Cards for on-location promotion (additional cards can be ordered by contacting AMI Customer Service).

as it is basicly cloud based,the hard drive would olny carry basic info on it
ie what it is,where to hook up :ip:,where it is,very basic like the touchtunes..

on a tech side i can see this 1 beening 1 pain in the nads to service
hdmi,multi touch touch screen,slim line like the ion's.,which btw for u whom do not know,it dose not matter how many holes u drill in them to get air in,they need alot of fans..

ed
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Re: Megatouch announces closure!
« Reply #32 on: January 13, 2014, 12:02:02 am »
no, we didn't fall for the live/ml-1 thing.

i'm not sure if the other route operator did or not. I'll find out.

I think they are actually sending out physical media you have to install. I also have a dirty, dirty, feeling it's patched ion 2014 software to work with the new hardware. (ditching the windows embedded)

If you can get your hands on the media, PM me. Would definitely be interested to see if it is indeed 2014 patched to work with the ML-1 hardware. Would be fairly easy to find the changes and add other hardware. Of course drivers might need to be added aswell but there could be some already in place.

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Re: Megatouch announces closure!
« Reply #33 on: January 13, 2014, 09:29:45 am »
Called Merit Tech Support today because all of our dial-up connected TOURNAMAXX games haven't called in for 5 days...They had no answer as to why and are 'working on it'.

Also asked about the Forever Kit and they said it is still in development and had no details about it yet...

We have 5 ML-1's and the only reason we got 'sucker'd' into buying them as you say is because thats the only NEW Megatouch you can get... We get a new location... they want a new Megatouch.

The ML-1 has unique head to head games where two people can touch the screen at the same time while playing so the fix may be a little more involved than just a morph into ION 2014 software....

Peja

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Re: Megatouch announces closure!
« Reply #34 on: January 13, 2014, 01:34:42 pm »
Sorry if this is hijacking the thread....I don't mean to, but what does this mean for someone such as myself who only has one for home use?

Eventually I was going to upgrade my 2008.5 and key to a newer version, possibly 2012.  Is this a good time to hold on and not buy because everything will be public eventually and not as expensive or will things only get more expensive since it is no longer being made?

I'm not in the know as much as you guys but am interested.  Thanks.

Peja

ed12

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Re: Megatouch announces closure!
« Reply #35 on: January 13, 2014, 01:51:45 pm »
in there news breif if u read it and go to ken's link's
u will see they have stopped all support for any thing under an ion
this year they will olny support the 2014/ml-1
and that ends at the end of 2014..
so what u need to do is d/l the manuals and s/w the way it was talked about doing,
then go through them to see what is your exact motherboard,and such
then look through upper machines that support it..

smartbomb i have a question for u
i know your machines a route tied but have u ever taken a snap shot of the hd's os
i am interesed to know if they did it  the same way touchtunes did it ?
ie olny part of the os is tied into the harddrive,the rest is server bound

e
Shipping something from the U.S. to Canada for repair/exchange?  Please use USPS to avoid (additional?/excessive?) shipping charges.  PM me if you have any questions.

smartbomb2084

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Re: Megatouch announces closure!
« Reply #36 on: January 13, 2014, 02:49:00 pm »
Your skills are deeper than mine Ed... I have no idea how to take a snap shot of the hard drive.

This computer stuff escapes me....

Peja.. you are good...you are only running a home game not a Meganet connected Tournament one...

Peja

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Re: Megatouch announces closure!
« Reply #37 on: January 13, 2014, 03:19:17 pm »
Ok sounds good guys...thanks.  So prices for the new keys or software won't necessarily come down anytime soon.  Just hit and miss out on the ole ebay. 

Thanks for the answers!! :cheers:

ed12

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Re: Megatouch announces closure!
« Reply #38 on: January 13, 2014, 03:49:18 pm »
thk-u for the reply smartbomb2084
it is just a natural thing here going in my head.
when i really go into touchtunes,my first task was to copy there harddrive,
i went why,boss said he wanted the o/s..after i picked my self of the floor
and wipped the grin off me face,i had to explain it was :shared:...

maybe i will drop the nickel and see if i can make some eng's day

ed
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Re: Megatouch announces closure!
« Reply #39 on: January 19, 2014, 10:13:20 pm »
Megatouch has changed locations and moved into a smaller building:

Megatouch change of address

Effective immediately, those wishing to reach Megatouch/Rowe Bill Changers should do so at the following contact information: Mailing Address: Megatouch, LLC, 925 Canal Street Studio #4, Bristol, PA 19007. For more information, visit (www.megatouch.com).