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Are the Pele LED rings still being made?
brad808:
... I still haven't got my replacement after months of emails. I even offered to send more money to get one more that works correctly. Haven't gotten a reply in weeks now.
Notice my thread was in December and it's now may. Sigh. I've given up hope at this point.
Sent from my Galaxy Nexus
shponglefan:
--- Quote from: brad808 on May 07, 2013, 11:00:45 pm ---... I still haven't got my replacement after months of emails. I even offered to send more money to get one more that works correctly. Haven't gotten a reply in weeks now.
Notice my thread was in December and it's now may. Sigh. I've given up hope at this point.
--- End quote ---
That's extremely discouraging. I'd heard good things about Paradise Arcade before, but I may skip ordering from them entirely if this is how things are lately.
yotsuya:
For the record, in the past three weeks I've placed two orders with Paradise that arrived within days. YMMV.
gatordad:
Yep... I had small issue with a Paradise order in the past but in the end they made it right and I would buy from them again.
Polite persistence pays off.
PM him as well. Not making excuses but sometimes if my wife reads an email I may never look at it or think 2x about it.
It is a hobby business for him and his wife.
You know, a husband and wife always communicate, right?
armi0024:
Hey guys, sorry I don't comb the forums for questions, but Unstupid gave me a heads up. We have had some email problems when we switched servers but that should not have been going on since December.
1) Pele rings are available, new stock will be arriving in a week or two. I'm not sure what happened but we sold what seems like 500 over night and it takes a little while to restock
2) As far as a replacement or anything else. If you ever have a problem, Susan put her cell phone on the front page of the website 651-332-3665, just call... Remember though, 3pm EST is 9 am here...
We are still going to offer Pele's but we are also radically changing the method of lighting in a way that we think will be very exciting for people in the mame world. We will probably launch it in a month or two, but keep your eyes open. The Peles will work with the new system...