I have had this issue before when rehabbing games. Sometimes it's a little tricky, when you're new to the process, to rehab a game if you've never played it. After a while you learn to read the mechanical parts of the game to see what it should be doing. TopJimmyCooks alluded to that when he asked if those bumpers have solenoids.
It gets trickier when you run into software behaviours and can't tell if that's right. Laser Cue was a tough one for me that way. There are a lot of drop targets that have software adjustable behaviours and it took me a while to understand that what I was seeing was an adjustment rather than a logic failure.