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spiral gumball machine question

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uolarethian:
Any one have a spiral gumball machine?  I am missing a part and cant seam to figure out what it is. I have attached some pictures to  explain what it is. The gumball drops out of the main holding area but misses the internal ramp.  Any help would be a great help.

Thanks

werdna:

http://www.gumball.com/5-ft-wizard-spiral-gumball-machine-parts.aspx

uolarethian:
I have seen this image before. I seam to have all the pieces in the picture in my machine. I am really hoping someone has a machine and can snap me a picture so i can figure out what i am missing.  Thanks for the image tho.

uolarethian:
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