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Twisted Quarter - Buyer Beware
stavros693000:
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stavros693000:
--- Quote from: Dekieon on February 11, 2013, 03:04:34 pm ---I was planning on placing an order with Twisted Quarter for some T-molding and I spotted this thread and figured I had better read it.
I read every post and I appreciate that you posted the emails...In my opinion Twisted Quarter conducted themselves professionally. I don't see any problem here, other then that you wanted something outside of their policies, and when you didn't get it, you got upset and said something that made the whole situation worse.
I do understand how you feel and i may feel the same way had I spent that much money, but looking at it from outside the situation, I feel that twisted quarter wasn't in the wrong. They were willing to cover the cost of shipping, which likely would have taken a big bite out of their profit, possible even negate the profit to make you happy. They are a small company and they can't afford to eat those costs like a big company can.
there nothing wrong with wanting a refund when you get a dud right off the bat, I would want the same.
and as for them acting professionally what about TQ telling him he couldn't have a return because the package had been opened/installed.........
After this post I can say that Twisted Quarter conducted themselves professionally and I will still be ordering my T-Molding from them.
--- End quote ---
there nothing wrong with wanting a refund when you get a dud right off the bat, I would want the same.
and as for them acting professionally what about TQ telling him he couldn't have a return because the package had been opened/installed.........how else are you suppose to find out if it works ??? most of what Andrew said was exaggerated or all out BS...............the email transcript proves it.
im just glad this wasn't me................very unfortunate
ps........... spent an hour reading thread so thought I would give my opinion and test some posting fonts ;D
you wont see me again here :applaud: :applaud: :applaud:
Mattg:
I have had an issue with them as well. I bought a power supply off ebay from twisted quarters. First time I ever used ebay. The power supply blew up. I contacted twisted quarters and was told if I sent it to them they would repair it for free. I sent it to them and when I did not hear from them for two weeks I contacted them. I was told it was my fault and they refused to fix it for free and I would have to pay for it. I reminded him that he offered to fix it for free so I would not have a bad experience my first time using Ebay. He was very rude and told me it was not going to happen. I told him to just return it. He then told me I had to pay $25 for return shipping. He was a real jerk and did not care.. The whole thing seemed like a scam. I finally took my arcade into a repair shop and was told the whole thing was fried. the board is not longer usable . Thanks to twisted quarters my whole arcade is trash. I am done using ebay and I will never buy from twisted quarters again. They should not be trusted and no one should ever use them.
yotsuya:
--- Quote from: Mattg on May 08, 2020, 11:58:45 am ---I have had an issue with them as well. I bought a power supply off ebay from twisted quarters. First time I ever used ebay. The power supply blew up. I contacted twisted quarters and was told if I sent it to them they would repair it for free. I sent it to them and when I did not hear from them for two weeks I contacted them. I was told it was my fault and they refused to fix it for free and I would have to pay for it. I reminded him that he offered to fix it for free so I would not have a bad experience my first time using Ebay. He was very rude and told me it was not going to happen. I told him to just return it. He then told me I had to pay $25 for return shipping. He was a real jerk and did not care.. The whole thing seemed like a scam. I finally took my arcade into a repair shop and was told the whole thing was fried. the board is not longer usable . Thanks to twisted quarters my whole arcade is trash. I am done using ebay and I will never buy from twisted quarters again. They should not be trusted and no one should ever use them.
--- End quote ---
So did you wire the power supply incorrectly? Because if you did, that would probably fry everything. What happened?
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