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Twisted Quarter - Buyer Beware
csnow:
--- Quote from: Well Fed Games on August 17, 2012, 01:40:44 pm ---
--- Quote from: csnow on August 17, 2012, 01:14:30 pm ---I was threatened by Andrew with a lawsuit over slander from this post,
--- End quote ---
I don't think slander means what they think it means.
--- End quote ---
IAL - Internet Attorney at Law.
MaxVolume:
Sorry, but you're the dick here. I've purchased many things from Twisted Quarter, to the point where I check them first instead of HAPP. Their prices on the same items are WAY lower, and they always get me my stuff in a hurry.
Are the reps sometimes ---Deutsche Frankfurters---, whether intentionally or not? Yes. I think these guys feel like they're doing the world a favor by being in business, and in terms of giving us the supplies we need at much lower prices than HAPP, I find it hard to disagree. I can't say the folks at HAPP have been terribly helpful either, and the HAPP rep I seem to keep getting is just a curmudgeon that can't be bothered unless he can take a trip to Tahiti on your commission alone.
Still, you had me laughing from your very first post. An "end of life product with limited support"??? Excuse me, but when in the world of holy hell does anyone in the MAME community give two rips about an "end of life product" OR "limited support"?!!! I've seen people post stuff like "I want a front-end that's still being supported/updated", and that's just as ridiculous. Do I wish the dude who developed Maximus Arcade would either resume selling registrations or just unlock the damn thing? YES! This is not one of those situations, though.
You are building a MAME cabinet... a dedicated piece of hardware. Sure, it has a PC inside and people never stop upgrading those things. I also get that there are some people who constantly tweak and update their cabinets once they're built. Still... seriously? The manufacturer JUST stopped making them. There are people here with CRTs in their cabinets that are 30 years old. I just can't believe there's someone so worried about an LCD that has just been discontinued that they insist on a refund instead of having it repaired and returned to them on the company's dime.
Believe me, I completely understand that getting a dud when you thought you'd have a new shiny is beyond disappointing. Just don't try to make it the vendor's fault when it's you who got gun shy about the item. Do you not plan to keep your cab LONG after the warranty expires on all the other components and they're no longer made? Are you seriously going to rebuild it every year with brand-new components? If so, have at it. It's just way out of the norm for a MAME project where THE WHOLE IDEA is playing "end of life" games with NO support! If I had to just play stuff I knew was still being supported, I'd go get an iCade and an iPad and only play what's on Atari's Greatest Hits.
Look at where you are now... you don't have your new shiny, you've pissed off an entire company, and you're one down on suppliers for obscure specialized items YOU MAY NEED ONE DAY just because someone who was trying to help you didn't give you everything you wanted. If you thought you regretted making that purchase, I really think that the decisions that followed are what you'll REALLY end up regretting.
Again, I have no vested interested in promoting TQ, and I've been pissed at them myself sometimes. Still, the fact is that they've always come through and this is about what YOU wanted instead of what they were obligated to do. They don't go out of their way to make their customers happy, so if that's what you've become used to I see where the problem is. However, if you're going to be a big boy about things, the whole "buyer beware" nonsense is completely unnecessary.
ed12:
hi
csnow
i have been watching this thread with an eye
and wanted to post,
eol--end of life is a trem used by mfg's
did u know BY LAW THEY ARE OLNY REQUIRED TO CARRY PART'S/ SUPPORT FOR 10 YEAR'S ??
did u also know a lcd will olny go 5 year's count them 4 finger's and a thumb that's 5
did u also know plasma will have burn in in less then 5 year's
where a normal crt can get about 10 year's before service
did u also know putter mobo's change every 6mth's ?
then they hit there eol ? u would be lucky to get proper driver's
unless u went hp/dell but even that has a limt
food for thought
on a side note go buy a new car
guess what the magic # is :10:/washer/dryer/stove all the same
u want a life span for eveything ? u are thinking wrong
just my 2%
ed
lordnacho:
I don't think he really cares about the support that much, but just wanted the new product that he agreed on. Can't fault him for that.
He gave the seemingly full account for us, so I don't see him being a dick. This is one of the great things about this site, that we know who the good and bad vendors are. And this is where people should chime in saying their experiences with the vendor as well.
Well Fed Games:
--- Quote from: MaxVolume on August 17, 2012, 02:26:12 pm ---Sorry, but you're the dick here.
--- End quote ---
No. He bought something, it didn't work, and he wanted a refund. Nothing dickish about that.
TQ has an account here (he made it the last time someone complained) he should speak up for himself if he is so afraid of the forum's opinion.
I have seen two sides to this hobby concerning sourcing of parts... one is cab builders who will stick up for any vendor, regardless, because they may carry some sacred rare component. The other is normal people who expect professional business practices, no matter how niche a market this is. We need more of the latter.
And ed12, your posts are incoherent as usual. And just so you know, it is 2 cents, not 2 percent. Unless you mean how many rules of the English language you are following.
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