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arcadeshop.de - good or bad?

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LeedsFan:
I've ordered from them on more than one occasion. My Defender bartop uses their reproduction Williams two-way leaf switch joystick. Nobody else sells anything like this. I've found them to be very reliable and the communications are good.

Stuff was sent very fast using DPD (German courier) and they have a depot near me so if I miss them when out at work it's no problem to go and collect.

Endprodukt:
very good shop and very nice contact!

Gesendet von meinem HTC Desire HD A9191 mit Tapatalk 2

Ben1981:
really nice contact, very helpful, they exchanged my faulty vga3000 very fast.
recommendations :)

cheers
Ben

kwkw:
I ordered (among other things) two (cheap) joysticks, the handle was missing from one of them.

Contacted them, got asked exactly what parts were missing, answered the questions. This was in end of May. We contacted them again a few weeks later (I have travelled a lot during the spring), and was asked again what was missing. Answered once more (end of June), then no reaction at all from arcadeshop.de. So, 7 weeks since I complained about the missing part, and it has not been fixed. If it is out of supply, I'd expect to get information, but this has been like talking to a black hole. I'm unhappy.

MarcianoJL:
My experience with this Online Shop is very bad. The communication is impossible. They don't answer to mails. After a month I don't have received my order. I hope that I don't lost my money.

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