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led wiz is there a way to change device #?
pinball2883:
I have 4 LED Wiz 32's. I accidentally forgot to order device #'s 2-4 :banghead: with the last 3 i ordered is there any way to change the device #'s on these with out sending them back to Grooveygamegear?
yaksplat:
AFAIK, no. You have to send them back.
spkywlnt73:
The same thing happened to me. Randy T was really cool about it and exchanged it for the right one. I think all I
did was pay for shipping. Which sucks, but hey it was my mistake.
drventure:
Don't believe so.
Not sure why, seems like you should be able to update the device via a little usb app somehow, but I'm not that familiar with USB internals. There may be issues with doing something like that. I suspect that if it was doable, Randy would have done it, I can't imagine it's somehow easier or better for business to have to deal with keeping the device numbers straight, and having to handle when people order the wrong thing (sorry, no offense :) ), or when the wrong device number get's shipped out accidentally.
Randy, if you happen to see this, I'm curious what the reason is, too. I'm guessing it's technical?
Nephasth:
--- Quote from: drventure on July 10, 2012, 07:07:39 pm ---Not sure why, seems like you should be able to update the device via a little usb app somehow...
I suspect that if it was doable...
--- End quote ---
Andy does it with his products... very nice! :)