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Howard_Casto:
For the most part the people I work on are pretty nice when it comes to saying calm and not playing the blame game.  What pisses me off is the fact that nobody seems to be able to do what I tell them to. 

"Why is my computer so slow?"
"Because you installed this program on it and your computer can't handle it.  Not only that but you have it set to run at startup."
"But I really like that program!"
"Then buy a new computer.... in the mean time I'm uninstalling it."

I'm lucky if it's two weeks before I get a call that the computer is acting up again and you guessed it... they reinstalled the same damn program on it.

People are notorously bad about this when it comes to anti-virus programs.  I'll come to their house, they'll have some nasty virus and the reason is because their av software is crap or non-existant. Or their computer will be really slow because it's older and they have the latest version of Norton on it or something.  I'll install avg or something good on there, fix the computer up and a week later I get the call.  It's got a virus again because they've uninstalled the av software I put on their in favor of the one their third cousin picked up for them at Walmart.  Now who knows better?  A qualified service technician or your idiot cousin? 

Even worse they sometimes don't have sense enough to uninstall avg when they put theirs on, so sometimes it isn't even a virus, it's jsut two av programs hogging all the resources and fighting to the death for control. 

When it comes to computer service it isn't a democracy, it's a HAC-tatorship!

SNAAKE:

--- Quote from: pinballjim on March 24, 2012, 07:04:42 pm --- Visit Hour Web Side!"



--- End quote ---

LOL :laugh2:

yotsuya:
Whenever I work on someone's computer, I run a scan of their "My Documents" folder. That way, I can learn what their kinks are right away.  >:D

SavannahLion:

--- Quote from: yotsuya on March 25, 2012, 12:53:40 am ---Whenever I work on someone's computer, I run a scan of their "My Documents" folder. That way, I can learn what their kinks are right away.  >:D

--- End quote ---

I stopped doing that. Now I just delete that ---steaming pile of meadow muffin--- and don't look back.

For a long time I sincerely thought I could leverage what I found on the HDD. Even if they've got something I could leverage it doesn't make up for the horrors I've seen. Don't ask why. It's rather horrifying.

ChadTower:

I drew the line on fixing peoples' computers years ago.  I did it as a side job, like so many of us, for a couple years in college.  Made a little cash but as soon as people I *knew* found out they all wanted it done as a favor.  Did that for a while until I had to start telling them "would you ask me to fix your car if I was a mechanic?"  I finally totally drew the line on friend/family repairs when people clearly started lying to me.

Your machine won't boot at all.  Have you opened it up?
"No, never, not at all."
The warranty sticker on the case is ripped.  It has been opened up.
"Not me, must have come that way from the store."
I found a cheeto inside the case.
"No idea."
So you didn't open the case?  The hard drive is unplugged.  This machine never operated this way.  Never.
"Yeah, it did, for a year."
Sooo... at what store did you buy it?
"I bought it from a guy down the street."
You just said it must have come like this from a store.
"I did?"
Yes.
"So can you fix it or not?"
Yes.  But you can pick it up tomorrow because I'm not going to do so.
"What?  Why not?"
Because you keep lying to me.
"WTF dude... you are such an ---uvula---... what is your problem?!"


...and that was family.  I won't even talk about the level of lifetime support expected on a free repair.

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