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ArcadeDepot.com review

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Gaaargh:
I have read on this board a few comments that made me wary of long shipping times.

I got my cocktail kit very quickly.

I ordered on December 2nd, and received delivery on December 17th.

Shipping seemed very reasonable for such a large, & heavy package.

In the evening on December 15th, I called to check on the shipping, having not received a tracking number. I left voicemail, and was emailed a few hours later that delivery was scheduled for the 17th.

Good communication in my opinion.

wizkid32:
ALWAYS good to see a shop communicate with its patrons!

Kangum:
I also had great experience with arcade depot. the top of the coctail kit they sell by default is a ms pacman top. so I had them custom cut me a pacman coctail top which is in fact slightly different and they didnt charge me anything extra. They got it to me quick. it was nicely packed too.

jrose78:
I emailed Sales@arcadedepot.com yesterday @ 9:00am and have not heard back from them. I had a couple questions. I even emailed from 2 different account in case it was getting filtered.  Maybe I am just impatient but yikes on the communications!   :banghead:

Hey Maybe I can ask you guys these questions?

1.) Does the third control panel option (TCP1) come with the Control Panel?  Yes I know this sound like a stupid question but apparently there are control panel boxes and then just Control panels.

 

2.) I can't seem to find the 9-inch control Panel. I can only find the 11-inch (CP23b-sp)


 

3.) I plan on using the vision pro 19" LCD.  What are the options to mount this? 

EDIT
2 Days now and still no response from any of the 2 accounts I sent the email from.  Does anyone know if there is a phone # I can call?

EDIT
4-5 days and still no response.  I really want to purchase a cocktail kit. Is there a more direct email that you used Kangum?

jrose78:
Well I ordered. I figure they will have to contact me at some point now. I guess money talks or emails  :lol

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