Schottkys tend to have quite a bit lower forward voltage than typical "silicon diodes". They're used in many low-voltage SMPS designs because they're fast, and the lower voltage drop drastically increases efficiency.
These things are so cheap they're not usually worth troubleshooting. You can usually replace them entirely for $20-50 or even less for a used part.
If you do want to troubleshoot, a better description of what's happening would be useful. Do you have every voltage except 5V, or do you have no outputs at all?