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TwistedQuarter.com review

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Well Fed Games:
So, I have put a couple orders into twistedquarter, spend about $200 with them, so I thought I would share my thoughts.

The good: 

-fast shipping (got last order in 5 days, ordered monday, got it friday)

-good selection (things like coin door parts, 13" monitor bezels, etc.)

-growing selection, new stuff added often

-prices are ok... like most arcade suppliers all the little things you need add up

The bad:

-lack of attention to detail- in my last order I got two coin reject buttons with very different inserts. Now I have to send one insert back to get a match for the other. Kind of a pain.

-poor packing- in two different orders I have had plastic parts scratched up in shipping... one was a joystick balltop, others were the aforementioned reject buttons. I mentioned this in an email, they didn't seem to care.

In summary:

-worth checking out, especially for the parts you can't find anywhere else. My suggestion is to contact them beforehand to make sure parts match and that plastic parts get wrapped separately (instead of in a bag with sharper plastic or metal pieces).


Anyone else have good/bad experiences with them?

yotsuya:
I've bought from them many times, but I've used their eBay store rather than their online store to get better prices.

Q*Bert_OP:
Watch out...some of their prices are higher than ordering direct from Happ through a sales rep. :o

Well Fed Games:

--- Quote from: Q*Bert_OP on September 23, 2011, 07:14:13 pm ---Watch out...some of their prices are higher than ordering direct from Happ through a sales rep. :o

--- End quote ---

Hmm, will have to watch out for that. I think I might be done with them entirely, though, I have found my recent customer service interactions to be wanting.

Q*Bert_OP:
I used to order most of my monitors from them...not anymore!

Example:
24.8" Makvision CGA/EGA/VGA CRT monitor
-Happ website: $435.00 (cheaper through sales rep, but I can't post price here)
-TQ: $459.00!

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