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| Vidiot:
Hi folks. I just wanted to see what your experiences have been like with GameonGrafx. I placed an order with my own custom artwork on September 8th and paid in full. Besides a receipt for my order I haven't had any communication from them whatsoever. I sent them a message through their "help desk" thing asking if they got my artwork okay and if it looks okay to use and I haven't heard back from them. I understand that they are the most highly recommended art place to deal with so I'm not really worried but I was just wondering if this is normal for them or unusual? Sorry, I've just never done business with them before and I'm not sure what to expect. Thanks. |
| Vidiot:
--- Quote from: pinballjim on September 15, 2011, 10:15:07 am ---Best of luck, dude. Seriously. --- End quote --- Uh, okay. Can you elaborate on that a little? :-\ |
| Malenko:
The work they do is as great as their communication skills are bad. |
| leapinlew:
It's only been a week. Don't worry about it. I mean, I realize it would be nice if there were email notifications for every step of the process, but most of the vendors for our hobby hold full time jobs elsewhere and Scott has said before he doesn't print graphics for a living. I've ordered dozens of pieces and they've always shown up. |
| Vidiot:
--- Quote from: Malenko on September 15, 2011, 10:38:48 am ---The work they do is as great as their communication skills are bad. --- End quote --- Well then, the art should look fantastic. :lol Kinda strange. Seems that I've read a few posts around this forum stating that Scott is good at getting back to people. I guess that's why I started this thread. My experience so far contradicts this. In all fairness, its not like I've been waiting a long time. No big deal. I just like to hear about other's experiences with them. They say their turn around time is usually about 7 to 10 days until they ship the artwork. Have you guys found this to be the case generally speaking? And do they usually send you a notification when the work is done and the product is shipped? |
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