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Owner of Back2Blue Pool Service threatens me with physical violence

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CheffoJeffo:

--- Quote from: Justin Z on July 28, 2011, 04:31:14 pm ---I posted it here for the comedy value, and because in general I like the user base here and figured you all could use a laugh.

But thanks for the reminder otherwise.

--- End quote ---

And in the forums on Tosh.0 ... it even made it into a local Honda enthusiast board here in Toronto.

Justin Z:

--- Quote from: Vigo on July 28, 2011, 04:50:13 pm ---Justin, were you just fishing for a refund or something? I don't see why you wouldn't remain courteous and professional on your end, if you sincerely thought would could work something out for what you saw as crap job. All and all, why would you make such a big deal about such a small fee either, which obviously you could afford if you are paying for someone else to maintain your pool. If you were involved in getting the video on reddit, then that was a dick move as well, I am assuming there was some push, as my videos on youtube don't get noticed for months, and this only took a day for this video to make reddit.

Anyway, I can tell you feel bad, so I am not gonna sit and rub it in anymore. Both you and the backsplash pool guy got burnt. Live and learn, right?  ;)

--- End quote ---
You might say that.

For me it was just mainly principle.  I went and got my water tested--the thing that they were saying about phosphates being high wasn't true, they were in the normal range, according to the test--and I bought the required chemicals for $42.60.  It took me like ten minutes.  Now their normal rate for maintenance is $22/week including chemicals.  Assuming the chemicals are like $10, then that's $12 for the trip charge, which is reasonable.  Now we're up to $54.60 if you add that to the cost of my chemicals.  So you're really gonna charge me the difference--$90-$54.60 = $35.40, for 15 minutes of extra work?  That's over $140/hour.  That was basically why I was skeptical.  It seemed completely out of line to me.

Add to that, that the algae developed within a day or so after they came by the week prior (I saw it the morning of the second day after), and well, I just felt ripped off.

I don't take issue with his apology.  He had a stressful day, week, and then that was a hell of a thing to wake up to.  He sounds desperate and I didn't take his words so much as challenging my manhood as just being unable to find the proper words and being unsure of what my next move might be.  As soon as "I want to apologize" came across the phone, I was already planning to post the apology call to Youtube--and then he asked me to do it later in the message.  He now just called me back and asked me to just take that down too.

Justin Z:

--- Quote from: CheffoJeffo on July 28, 2011, 05:21:22 pm ---And in the forums on Tosh.0 ... it even made it into a local Honda enthusiast board here in Toronto.

--- End quote ---

 :o  The stats on Youtube are crazy too, being ranked high in Sweden, the U.K., New Zealand.  Unbelievable.

shateredsoul1979:
When the internet attacks!

Internet, you scary!

So, will you be cleaning your pool from now on since it's so cheap?

Justin Z:
Hah well I definitely did yesterday.

The thing is, I just want it to be done, with minimal markup.  Free market economics at work.  I'm happy to pay for the service.  I just got a quote on the gear replacement repair they also recommended which was more than $50 cheaper than their quote.  Maybe I'm too hung up on what they were looking to charge, but that was why I reacted the way I did, over the top as it was.

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