Arcade Collecting > Pinball
Need for Pinball Management software?
ChadTower:
Any issue management software will do with or without an actual workflow. It would take a little bit of upfront work to populate the database with the games, issue types, and volunteers. After that it would not be hard to create tickets, place them in a queue, have a designated person review them, and then assign them to a volunteer. The volunteer updates the ticket as appropriate and either marks it complete or places it into some other queue for reassignment or review for completion. From there it gets reassigned or marked as finished.
I have never worked with any of these open source systems but I used to design such systems in the high end issue management platforms. What we're talking about here is a pretty simple one that wouldn't take more than a couple days to set up in the right hands.
drventure:
How about this list
I'd bet there's something in there that'd work
http://www.opensourcehelpdesklist.com/
Cenobyte:
--- Quote from: pinballjim on July 11, 2011, 10:29:08 pm ---Yeah, but we aren't talking about you. We're talking about a bunch of pinball enthusiasts that are praying they get to tinker with something in between slamming beers and voting on pinball officer positions.
--- End quote ---
Well... No.
I was targeting everybody in the pinball scene that has the need and wish for such software. The idea started from the situation in our local pinball club (and even they are still debating all options), so I started asking around to check if more people needed such a program. If somebody wants it for maintaining only two machines, than that's also a 'Yes' for me :)
--- Quote from: ChadTower on July 12, 2011, 07:27:46 am ---Any issue management software will do with or without an actual workflow. It would take a little bit of upfront work to populate the database with the games, issue types, and volunteers. After that it would not be hard to create tickets, place them in a queue, have a designated person review them, and then assign them to a volunteer. The volunteer updates the ticket as appropriate and either marks it complete or places it into some other queue for reassignment or review for completion. From there it gets reassigned or marked as finished.
I have never worked with any of these open source systems but I used to design such systems in the high end issue management platforms. What we're talking about here is a pretty simple one that wouldn't take more than a couple days to set up in the right hands.
--- End quote ---
Well, I use a rapid development system do develop my software and you can literally create a program in a couple of days. Fine tuning will take more time, but it's a whole lot less work to create a nice looking program than it was 10 years ago ;)
From that standpoint it's often easier to develop a small piece of software with all the things in it that the user wishes than to adapt an existing system, which always results in compromises. A dedicated program can also be optimized for fast input of data, skipping optional stuff that most people will never use.
ed12:
hi
i went looking through my bauck-up's today
what we used in :the-day: was excel,then we moved to wordpad
reason we moved away from it was because the comercial market up here in canada tanked
a few :10: year's ago
now john at flipper's .com may be able better to help u ?
but if u want to ground it up pre-say
open any excel spread sheet
a few day's of editing and u will have what u are looking for
please rem a few thing's first and foremost most ppl are lazy :hence: :kiss:,and mistake's will be made
plus u need to have a person in charge of this data at all time's
but with this in mind and hand u can easily do it and make printed out work sheet's and repair log's
but as we pointed out,most pinball machines will as a rule have a :log: sheet in them
just 31+yr's of doing speaking to u
i do look foward to what u come up with
ed
ed12:
excatley my point pinballjaming
i will if u do not mind add a few thing's.
As collecter's/repair-men/player's
we know what to keep on hand and what not to
ie a coil or 2/rubber's/light's/opto's/drop traget's/fuse's
in short the thing's that are the most common to break
what player's in my mind mis is the play feild is olny as good as u treat it
ie a little more time cleaning and waxing goe's 100-% futher then just playing it
ed
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