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| ptinolv:
Hello, I recently got two aimtrak and one of them doesn't seem to be recognized (when i connect it alone). It shows "no device" in the aimtrak software. The other one is recognized immediately when i connect it. Is there something i am missing or my aimtrak is defective? |
| DirtyDachshunds:
You're going to need to set them as 1 and 2 in the Aimtrak software as well as probably update their firmware. |
| ptinolv:
The problem is that it is not recognized even connected alone. So it doesn't allow me to do anything on it. It actually make the ultimarc v1.6 software crash most of the time. |
| DirtyDachshunds:
I'd contact Andy from Ultimac, sounds like a defective module. |
| AndyWarne:
We can replace this. We are finding occasionally modules are becoming damaged in transit so the vertical sensor board develops a bad contact with the horizontal board. We have improved packaging to eliminate this. |
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