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Author Topic: RAM Controls  (Read 83558 times)

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Samstag

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Re: RAM Controls
« Reply #40 on: March 12, 2011, 01:29:18 pm »
I hope you used a credit card.  Paypal can't refund your money if they can't get it back from Ram's account.

shrunkenmaster

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Re: RAM Controls
« Reply #41 on: March 12, 2011, 02:12:13 pm »
Yes Samstag!

shilmover

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Re: RAM Controls
« Reply #42 on: March 12, 2011, 03:55:29 pm »
I called the number...

It's Dave's voice on the message...
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taylormadelv

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Re: RAM Controls
« Reply #43 on: March 13, 2011, 10:55:22 am »
A real "watershed" moment for me was when I read how DPWIZ(who makes cabinets from scratch on a CNC) said he did not have a single SW cabinet order from Dave, even though Dave accepted thousands of $ in pre-orders that were never filled and never had any intention of filling. Then, the realization that even if Dave had all the wood cut, the two people on this planet with access to SW art films/files would NEVER print art for him; these SW units were an impossibility from the very start. So the SW units are just complete fraud, pure and simple. Thing is, that he ripped peeps off in Australia and I guess this gums up the legal process. But there's a lynch mob after Dave now, he's toast and might end up in jail.

nexusmtz

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Re: RAM Controls
« Reply #44 on: March 13, 2011, 09:54:39 pm »
...Ramcontrols had charged me again for the items,  and then put through a third charge the next day.  They charged me $900 in two days in April for something I paid for in December.
{...}
Personally,  I think people who have dealt with Dave may want to take a few minutes to review their transation history around the month of April 2010.

Very similar issue on my USB interface order, also in April. I ordered 1, I was charged for 5 of them -- 3 TIMES! Curiously, that also worked out to about $900. No wonder 'they' needed your card number. With multiple $900 charges, it would get hard to tell them apart.

Dave got the 'errors' straightened out quickly, but as Gatt said, everyone should check their statements if they used their credit card with Ram.

FrizzleFried

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Re: RAM Controls
« Reply #45 on: March 16, 2011, 07:36:58 pm »
I guess some people have no problem doing business with a criminal.

I do.

Shame.

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SavannahLion

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Re: RAM Controls
« Reply #46 on: April 04, 2011, 11:46:51 pm »
....the two people on this planet with access to SW art films/files would NEVER print art for him; .....

Forgive me for asking but... why not? Is it to do with him not filling his orders or is it some other reason?

FrizzleFried

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Re: RAM Controls
« Reply #47 on: April 05, 2011, 03:17:55 pm »
....the two people on this planet with access to SW art films/files would NEVER print art for him; .....

Forgive me for asking but... why not? Is it to do with him not filling his orders or is it some other reason?

The two people who own the artwork have been screwed by the guy.  That is why not.

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Gray_Area

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Re: RAM Controls
« Reply #48 on: April 06, 2011, 12:18:49 am »
Even though I've read all about the ongoing dramas with Ram Controls, I decided to order a Star Wars USB Interface to see what happens. Before anyone calls me a total idiot, I am aware that I may never receive the product, but I will claim a refund through PayPal/Credit Card if I don't hear anything after 30 days.

Anyway, here's the interesting part - check the image below. Ram Control's email address? Seems like the boys have moved in already. If so, it's very naughty that they're still taking orders.

Do you have any news on your order?
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shrunkenmaster

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Re: RAM Controls
« Reply #49 on: April 06, 2011, 01:12:18 pm »
My order arrived today. Or should I say, AN order arrived. If you are Andrew McFarlane of Brisbane, Australia, I have your order for a Paperboy USB Interface.

It looks like this interface is the same as the Star Wars one - can anyone confirm this?

I'm still missing the yoke overlay though.

At least I received SOMETHING anyway, will let you know if/when anything else happens.....

Hoopz

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Re: RAM Controls
« Reply #50 on: April 06, 2011, 01:22:41 pm »
My order arrived today. Or should I say, AN order arrived. If you are Andrew McFarlane of Brisbane, Australia, I have your order for a Paperboy USB Interface.

It looks like this interface is the same as the Star Wars one - can anyone confirm this?

I'm still missing the yoke overlay though.

At least I received SOMETHING anyway, will let you know if/when anything else happens.....
That's about as ---fouled up beyond all recognition--- up as it could get.   :banghead:
Ajax should have been named Warlord, not Swan.

First off, Hoopz is right.

shrunkenmaster

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Re: RAM Controls
« Reply #51 on: April 06, 2011, 01:30:41 pm »
Maybe next time I'll get a cockpit  :laugh2:

Hoopz

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Re: RAM Controls
« Reply #52 on: April 06, 2011, 01:32:13 pm »
Maybe next time I'll get a cockpit  :laugh2:
That's pretty funny.   :laugh2:

With dealing with Dave, you'd probably get just a portion of a cockpit.  Probably minus the "pit". 
Ajax should have been named Warlord, not Swan.

First off, Hoopz is right.

shrunkenmaster

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Re: RAM Controls
« Reply #53 on: April 06, 2011, 01:36:57 pm »
NEWSFLASH !!!!

Just this second received this email from Dan Ram:

"Well this is not as bad as it may seem. The Paperboy and SW Yoke interface are identical, so really all I need to do is send you an overlay. I will drop you one in the mail tomorrow. I am sorry about the mix up.
 
Dan"


Hopefully things are getting better at Ram. Not perfect, but better.
 

VanillaGorilla

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Re: RAM Controls
« Reply #54 on: April 06, 2011, 02:59:58 pm »
Well thats a surprise. They are doing business...

ChadTower

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Re: RAM Controls
« Reply #55 on: April 08, 2011, 11:20:11 am »
Maybe next time I'll get a cockpit  :laugh2:
That's pretty funny.   :laugh2:

With dealing with Dave, you'd probably get just a portion of a cockpit.  Probably minus the "pit". 


VanillaGorilla

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Re: RAM Controls
« Reply #56 on: April 08, 2011, 02:25:46 pm »
A free 4" shaft with all orders!!

Gray_Area

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Re: RAM Controls
« Reply #57 on: April 09, 2011, 06:31:40 pm »
NEWSFLASH !!!!

Just this second received this email from Dan Ram:

"Well this is not as bad as it may seem. The Paperboy and SW Yoke interface are identical, so really all I need to do is send you an overlay. I will drop you one in the mail tomorrow. I am sorry about the mix up.
 
Dan"


.....did you send communication, or is someone monitoring this thread?......

And who is Dan?
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shrunkenmaster

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Re: RAM Controls
« Reply #58 on: April 10, 2011, 07:10:25 am »
I sent communication to Dan Johnston, Ram Controls Customer Service.

MPS

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Re: RAM Controls
« Reply #59 on: April 10, 2011, 06:03:30 pm »
My order arrived today. Or should I say, AN order arrived. If you are Andrew McFarlane of Brisbane, Australia, I have your order for a Paperboy USB Interface.

It looks like this interface is the same as the Star Wars one - can anyone confirm this?

I'm still missing the yoke overlay though.

At least I received SOMETHING anyway, will let you know if/when anything else happens.....

This is similar to my bad experience with RAM Controls last fall.  I ordered a USB yoke interface and a Firefox upright yoke overlay.  Dave took his sweet time on the shipment and gave me some BS excuse on the shipment delay since I was having it sent to a different address than my home address.  Once everything finally showed up, he sent the Star Wars overlay and not the Firefox overlay.  He refused to answer any communications from me until I filed a dispute through PayPal and then he had the NERVE to act as though I ordered the wrong overlay.

Needless to say, the promised overlay replacement never arrived, and I am still stuck with this Star Wars overlay I have no use for.

Good luck getting the overlay you are missing.  I hope you have better luck than I did.

CheffoJeffo

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Re: RAM Controls
« Reply #60 on: April 12, 2011, 07:25:07 pm »
This is a bump for Steph of HobbyROMS, who is starting legal action and needs folks who have suffered losses to provide details for legal action.

http://forums.arcade-museum.com/showthread.php?t=176040

Disclaimer: I do not know Steph personally, but we are members of the same collector community (e.g. "friends of friends") and I have done business and chatted with him online before. He is the real deal and honourable, so please trust him with your personal info for his legal action.
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Re: RAM Controls
« Reply #61 on: April 21, 2011, 02:32:11 pm »
For the record, I placed an order for a SW reproduction yoke and USB interface on Feb 9 and just received it yesterday, April 20.  There's been a transition there at RAM and as it was explained to me Dave's company has been taken over by Dan Johnson.  Dan was actually very responsive to emails keeping me informed about catching up on Dave's previous orders.  This was very welcome as his correspondence started coming through just as I was giving up on trying to contact Dave, who never replied my emails.  Here's hoping Dan can continue to manage the operation and keep his head above water!  : )

shilmover

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Re: RAM Controls
« Reply #62 on: April 21, 2011, 05:11:34 pm »
For the record, I placed an order for a SW reproduction yoke and USB interface on Feb 9 and just received it yesterday, April 20.  There's been a transition there at RAM and as it was explained to me Dave's company has been taken over by Dan Johnson.  Dan was actually very responsive to emails keeping me informed about catching up on Dave's previous orders.  This was very welcome as his correspondence started coming through just as I was giving up on trying to contact Dave, who never replied my emails.  Here's hoping Dan can continue to manage the operation and keep his head above water!  : )

Interesting...  I was told that there are no built Yokes as some of the parts have been misplaced during the transition.  I am owed 2 yokes from WAY before Feb 9th!!!
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wp34

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Re: RAM Controls
« Reply #63 on: April 21, 2011, 08:47:56 pm »
Doesn't look like you can order Yokes at the moment.  The "add to cart" button is missing on their site.

nick3092

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Re: RAM Controls
« Reply #64 on: April 21, 2011, 09:55:51 pm »
Doesn't look like you can order Yokes at the moment.  The "add to cart" button is missing on their site.

Specifically it says limited availability and to email for more info.

Gray_Area

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Re: RAM Controls
« Reply #65 on: April 21, 2011, 11:41:42 pm »
As The World Turns.....
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FrizzleFried

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Re: RAM Controls
« Reply #66 on: April 22, 2011, 12:24:04 pm »
Anyone considering spending a dime (today) with RAM while they owe TENS OF THOUSANDS OF DOLLARS to the arcade community should be ashamed of themselves.

For those who paid before and are getting stuff now... good show... glad you're getting your stuff.  That doesn't change the fact that RAM is a tainted company.
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VanillaGorilla

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Re: RAM Controls
« Reply #67 on: April 22, 2011, 02:20:31 pm »
Anyone considering spending a dime (today) with RAM while they owe TENS OF THOUSANDS OF DOLLARS to the arcade community should be ashamed of themselves.

For those who paid before and are getting stuff now... good show... glad you're getting your stuff.  That doesn't change the fact that RAM is a tainted company.

Is Dan Johnson a REAL person, or an alternate persona of Dave Adams?

The following in no way suggests that punitive action should NOT still be taken against Dave Adams:

BUT

It completely changes things if the business has LEGITIMATELY changed OWNERSHIP.

IF 'dan johnson' is the new owner, and dave is out of the picture, why should he be punished for the Daves misdoings?

Gray_Area

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Re: RAM Controls
« Reply #68 on: April 24, 2011, 07:54:06 pm »
IF 'dan johnson' is the new owner, and dave is out of the picture, why should he be punished for the Daves misdoings?

All considered, it would be wise to wait and see whether the outstanding orders are completed. Then resume regular business/start buying again.
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RayB

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Re: RAM Controls
« Reply #69 on: April 24, 2011, 08:46:11 pm »
Anyone considering spending a dime (today) with RAM while they owe TENS OF THOUSANDS OF DOLLARS to the arcade community should be ashamed of themselves.

For those who paid before and are getting stuff now... good show... glad you're getting your stuff.  That doesn't change the fact that RAM is a tainted company.

Is Dan Johnson a REAL person, or an alternate persona of Dave Adams?

The following in no way suggests that punitive action should NOT still be taken against Dave Adams:

BUT

It completely changes things if the business has LEGITIMATELY changed OWNERSHIP.

IF 'dan johnson' is the new owner, and dave is out of the picture, why should he be punished for the Daves misdoings?
Give me a break. There isn't even so much as a news announcement on the website. You should not be giving anyone the benefit of doubt until the facts prove as much. Until then, you should assume RAM = Dave.
NO MORE!!

RobotronNut

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Re: RAM Controls
« Reply #70 on: April 25, 2011, 07:58:11 pm »
sorry i'm coming late to this thread...

Wow.
Wow.
Just, wow...

What. A. Nightmare.

i'm really sorry to hear about so many people still owed so much.

i suspect dave started this whole thing with good intentions, but, when it started getting away from him, instead of doing the honorable thing and making good to the best of his ability, he lied, covered up, and let it snowball into a de-facto pyramid scheme.

we saw the same thing with slickstick.
fortunately for me, i managed to get fair dealing from both christian and dave.

... I loaned him some money that he needed to complete the Yokes project.  ...

this tells us all we need to know.
for a long time, dave appeared to be well-intentioned, but disorganized.
now we know he was robbing peter to pay paul.
i'm afraid i don't have much optimism for anyone who is still owed something...
but i really hope at least some of you get what you're owed.
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Re: RAM Controls
« Reply #71 on: May 11, 2011, 04:07:51 pm »
For the record, I placed an order for a SW reproduction yoke and USB interface on Feb 9 and just received it yesterday, April 20.  There's been a transition there at RAM and as it was explained to me Dave's company has been taken over by Dan Johnson.  Dan was actually very responsive to emails keeping me informed about catching up on Dave's previous orders.  This was very welcome as his correspondence started coming through just as I was giving up on trying to contact Dave, who never replied my emails.  Here's hoping Dan can continue to manage the operation and keep his head above water!  : )

I'd like to echo Sark's comments.  I posted my issue with Dave Adams earlier in this thread.  Granted, it was a minor issue, but Dave did not take care of it.  I wanted it resolved since it involved a control panel overlay that I could only get from RAM.

Shrunkenmaster gave me Dan Johnson's e-mail address.  Dan was a pleasure to deal with and was very sympathetic of the problem.  I provided him with the original invoice number & the PayPal dispute number.  Within two days, he sent out the correct overlay.  His communications during those two days were outstanding.  I had more messages from Dan in two days than I did with Dave Adams in 8 months.  Dan also relayed to me that his company bought out RAM.

I'm not sure how things are going to get sorted out at RAM.  If Dave Adams is truly out of the picture, then perhaps the company has a good chance of redeeming itself.  Considering how well Dan handled my issue, I would be willing to take a chance and place another order with him. 

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Re: RAM Controls
« Reply #72 on: May 11, 2011, 05:19:19 pm »
Interesting timing - I just got a follow-up email from the new Dan Johnston regarding the busted SWYoke pot I complained about a while back.  This is more evidence of someone trolling the backlog of Ram emails.  In my case, the pot was replaced a long time ago, so no further action needed.  And MPS got an overlay was sent out, Sark got a Yoke...  I hear KLOV has other posts of things getting resolved.  Sounds like Dan is fixing things.  I hope this continues and faith is restored, cause anyone wanting RAM goods (e.g. Yoke) and holding off due to the uncertainty (or whatever you choose to call it) would be well served by a resolution here.  That yoke is freakin awesome!

I imagine anyone who loaned Dave money, or pre-ordered a SW Cockpit may have to go after Dave directly.

Any more stories, good or bad?

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Re: RAM Controls
« Reply #73 on: May 11, 2011, 06:14:12 pm »
I'm interested if Dan will be working on new products or if he is just going to be producing the the parts Dave had already designed.

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Re: RAM Controls
« Reply #74 on: May 11, 2011, 07:25:21 pm »
It'll be interesting to see how Dan can deliver multiple brand new reproduction Star Wars Cockpit cabinets...

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Re: RAM Controls
« Reply #75 on: May 12, 2011, 09:26:42 am »
It'll be interesting to see how Dan can deliver multiple brand new reproduction Star Wars Cockpit cabinets...



me too
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Re: RAM Controls
« Reply #76 on: May 12, 2011, 10:54:39 am »
I'm interested if Dan will be working on new products or if he is just going to be producing the the parts Dave had already designed.

No idea what Dan can do but I bet Dave will be making a new product in the not so distant future...  License Plates!

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Re: RAM Controls
« Reply #77 on: May 12, 2011, 10:59:11 am »
No idea what Dan can do but I bet Dave will be making a new product in the not so distant future...  License Plates!


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Re: RAM Controls
« Reply #78 on: May 12, 2011, 11:07:54 am »
I'm interested if Dan will be working on new products or if he is just going to be producing the the parts Dave had already designed.

No idea what Dan can do but I bet Dave will be making a new product in the not so distant future...  License Plates!

And Dave...  Adam... Dan...  The Mesiah will make good on the orders when they don't come through.
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Re: RAM Controls
« Reply #79 on: May 12, 2011, 02:15:10 pm »
The website news says that Dan works FOR Ram Controls:

3/15/11 - Please welcome Dan Johnston to the staff here at Ram Controls. Dan has taken the helm of the mail-order and wholesale departments of the company. His primary responsibility is to make sure the mail order and wholesale customers are well taken care of.

NO MORE!!

  
 

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