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CheffoJeffo:
Security at Pearson in Toronto is abysmal, but not everybody has to go through the full body scanner. Having said that, I am always tagged for either it or the more personal body search (which got rather personal and I much rather would have had a female agent perform that degree of groping!).

I can't really add anything to what you have been told so far. Kevin's advice is particularly good (I have two special needs kids and getting everything set up in advance of boarding is a good thing).

OK, I can add something ... we did a trip to Orlando in September and it was great. If you are going to do the theme parks your little girl with CP is going to ride (or even if she isn't), you should make a stop at Guest Services at each park you go to -- they can typically give you a pass to either skip the lines or at least to reserve a place so you don't have to actually stand in line (which, in our case, worked out to the same thing anyway). Ask when you first enter the park and the staff will point you to guest services. We were able to get those passes validated for multiple days and for other parks in the chain (so, one pass for Disney that we used over multiple days at multiple parks).

And, yes, those Disney pins are an expensive nightmare, which we avoided.

BobA:
Hardest thing to do is collect your luggage in Toronto and take it through US customs in Toronto.   Hope you have lots of time. I did that flight years ago before all this security and the travel agent said the bags would be transfered. WRONG  You have to pick them up and clear them yourself.  I had only a little over an hour and was minutes away from missing the flight.  Now days you probably need several hours or more depending on the time of day.

You can get a wheel chair in the terminal that get you to the boarding area so you can stow your own chair as special handling luggage.  It is easier if you call ahead and make arrangements for a wheelchair passenger before your flight.  They will even meet you with a golf cart and move your party thru the terminal if you make arrangements ahead of time.

Have fun.

lilshawn:

--- Quote ---Hardest thing to do is collect your luggage in Toronto and take it through US customs in Toronto.   Hope you have lots of time. I did that flight years ago before all this security and the travel agent said the bags would be transfered. WRONG  You have to pick them up and clear them yourself.  I had only a little over an hour and was minutes away from missing the flight.  Now days you probably need several hours or more depending on the time of day.
--- End quote ---

i think we will be okay with the US customs in Toronto, we have a 3 hour wait until we have to leave. I'm hoping we have plenty of time.


--- Quote ---It is easier if you call ahead and make arrangements for a wheelchair passenger before your flight
--- End quote ---

i'll be sure to do that. but i am wondering, Is there a particular person (customer service for the airline?) I should contact? Will I have to contact the one in Toronto for the same arrangements too as well? it is with the same company (westjet) maybe I can get them to call ahead to Toronto? also: how far in advance should i make these arrangements? when i arrive at the airport? few hours before arriving, day before?

BobA:
2 or 3 days before is good.  One agent should be able to arrange the details for a wheel chair on all your flights.  Do it on the phone before you even get near the airport.  You want it all arranged before you hit the terminal.  When you call Westjet I don't know where their main office is located but it should not matter if you make all the arrangements for your flights with one person.

lilshawn:

--- Quote from: BobA on November 14, 2010, 08:23:52 pm ---2 or 3 days before is good.  One agent should be able to arrange the details for a wheel chair on all your flights.

--- End quote ---

for sure, thanks. I'll check up on it when I get there too, you know how people are theses days.

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