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| ChadTower:
--- Quote from: saint on December 20, 2010, 08:51:11 pm ---Chad, have you asked for a refund? --- End quote --- --- Quote from: ChadTower on December 20, 2010, 03:22:47 pm ---Let's test that policy. Refund request sent. I paid for the item in July of 2009. An item advertised in BST on this forum. --- End quote --- I sent in my request today. I gave him 18 months. He told me several times whatever it took to get me to give him more time. He used the yoke backorders to make me feel bad about bugging him for my order. He told me he ran into issues with powdercoating. He told me it was nearly done. He told me it would be soon. He told me all the same crap he tells everyone else. Finally, today, I've had enough with the guy. I am, as are so many other people, tired of being lied to and strung along. The only way anyone ever gets their product or their refund from Dave is to call him out publicly. Well, here we are. |
| RobotronNut:
I got my yoke after something like 8 months. I don't think Dave's intention is to take money and deliver nothing. He is obviously passionate about product development and quality, but very poor at business operations. I don't think I'd order from him again, until there is demonstrated improvement in timely delivery, but I agree with Saint that banning him does more harm than good. |
| stan2323:
I did not pre-order, order, or buy anything from Dave. I am not active at KLOV forms so I have not seen any of what has gone on over there. So my opinion may not carry the same weight as those that had to wait years for a product or refund. I say banning him would do more to hurt people’s chances to communicate with him. I would say restrict him to only the main form and do not let him post anything about new products until he has inventory in stock and is shipping. I would love to buy 1000s of dollars of Dave's stuff but I will not until there is a huge turn around in his business practice or I am in his neighbourhood and I can stop buy and pay him in cash for what I walk out with. Just my 2 cents. Stan |
| Time Pilot:
Yeah, I dunno. I've been waiting on mine since pre-ordering on April 23, 2007. It sounds like some people have gotten them and the quality is reported to be quite good. I've been pinging him and get the usual variety of responses everyone else has. It is frustrating, but I have not asked for a refund yet. The most frustrating thing is seeing more recent orders going out before mine. His last email said my order was mistakenly put in a hold pile. Who knows... I guess I'm looking at it from the perspective that you would have to be a little loony to take on a project like this, at this level of quality, for this small a market. I think at some level we are lucky he's doing it. I'm not sure someone else would. I don't think his profits from this will be too stellar- which may be why his is spending his time on other efforts. He may be focusing on keeping the business afloat rather than focusing on a hobby oriented project. Not justifying anything- and I know mostly nothing about Dave's business- just thinking... It is a bit of money, but I'm not getting too worked up about it. Life is too short and I've had more positives than negatives with this hobby. Also, I'm just going to graft this yoke onto a generic machine- I don't have a sweet SW cab waiting on the final critical component- I can understand how that could be maddening :) I would vote for not banning him totally. I'm not sure what good that would really do- he doesn't seem to post much here anyway... I don't think he is malicious or intentionally screwing anyone over... I do hope I'll get the yoke soon... I do have the perfect little bit of vacation time to get it going... (Ship it Dave!) just my thoughts... since you asked... time for some Centipede... TP |
| opt2not:
I haven't ordered from the guy, but IMO: - Not a scammer, just bad at business and communication. - Give him a selling-suspension from doing further business until all BYOAC member orders are fulfilled. - Perhaps submit a complaint to the Better Business Bureau (that'll definitely get his attention). |
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