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Was I blocked from Hyperspin and Emumovies? or was it my ISP?

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bkenobi:

Well, either way the IP that you posted earlier is from your own network (or at least not the internet).  As was mentioned above, 192.168.x.x is only usable on private networks.  Also, 172.16.x.x and 10.x.x.x are private ranges.

See:
http://en.wikipedia.org/wiki/Private_network
and
http://www.duxcw.com/faq/network/privip.htm

Malenko:


--- Quote from: Firebat138 on March 04, 2010, 11:35:31 am ---Call your ISP and tell them you want to talk to tier 2 support.

--- End quote ---

yeah and you wont get them, best we'll do is fill out a ticket and have our national level look. If you cant hit an address we have you try to ping it from a command prompt, we also check firewall and security settings. Can you ping it or tracert it?

Firebat138:

best we'll do?  I take it that you work for one of them...  I did get tier too after calling and getting hung up on like 5 times.  Then I realized when they were hanging up, they were actually resetting something on my end, which was killing my vonage connection.  LOL  Yeah, they filled out the ticket and are "working on the problem"  LOL

Malenko:

I do, and I hate it, but theres only so much we're allowed to try. He said hes running norton, so if he called and got me, first thing we do is disable norton, if that doesnt work we bypass any routers, if its still an issue we'd escalate to tier two. End users are not allowed to speak with tier 2 directly, highest an end user can talk is tier 1 or 1.5 (they keep changing our designation) Really though, if he can get online our service works and most techs on our end would refer to OEM/Microsoft. Thats just the way it is.

shateredsoul:


How do I ping or tracert it? 

I'm not sure if it's norton but it doesn't work on my desktop pc either...

I remember that happened to me earlier, so I was accessing the site and ftp from work, and then I think it was blocked at work too (keep in mind that work is also on campus).  I wonder if they just don't want ppl using ftp services to download? It seems suspicious to me that both emumovies and hyperspin were blocked (and I used both for ftp access).



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