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| scottp:
There has been a few times over the past couple years that my replies get caught in the customers spam filter, typically they are using yahoo or hotmail.com I think once I get my new site online, I will get a ticketing system, so even if a mail gets caught up in a spam filter either on my side or on the customers side, they can still log into the ticketing system to check for a reply. I know some people hate ticketing systems, but I think it will help keep me organized and resolve the spam issues. Plus, I can then have my wife login and respond to questions.... she will love that. Scott ps. I am surprised you did not see Frizzlefried posts about artworkdoctor... he went through a similar situation not that long ago. |
| shateredsoul:
Great idea! --- Quote from: scottp on March 03, 2010, 06:11:46 pm ---There has been a few times over the past couple years that my replies get caught in the customers spam filter, typically they are using yahoo or hotmail.com I think once I get my new site online, I will get a ticketing system, so even if a mail gets caught up in a spam filter either on my side or on the customers side, they can still log into the ticketing system to check for a reply. I know some people hate ticketing systems, but I think it will help keep me organized and resolve the spam issues. Plus, I can then have my wife login and respond to questions.... she will love that. Scott ps. I am surprised you did not see Frizzlefried posts about artworkdoctor... he went through a similar situation not that long ago. --- End quote --- |
| RayB:
I'd like to ask Zakk what exactly is a "business email"? Are they somehow, magically spam-filter-proof? |
| javeryh:
Scott has been very very good to me. :cheers: |
| Zakk:
--- Quote from: RayB on March 03, 2010, 06:28:03 pm ---I'd like to ask Zakk what exactly is a "business email"? Are they somehow, magically spam-filter-proof? --- End quote --- I run a multi-unit, international short-term rental business. 99% of my business comes from people who are coming to town from other countries and need a furnished apartment for a month or so. Anyway, almost all of that is e-mail. I have an e-mail account that is paid for, and dedicated to, the business. I don't log onto game servers with it, I don't sign up for free wallpapers with it, just incoming e-mail. The mail addy itself is hidden in a javascript thing that can't be collected by spambots (supposedly). I've been doing it for 5 years, and yes, honestly, I get no spam, and I get all my mail. Let me put it this way. If I e-mail microsoft about an issue I'm having, I honestly, really do expect an answer from them. Same goes for my bank. I'd be pretty pissed if I tried to get a hold of the bank, and they ignore me for a month, and finally when I DO get them, they shrug their shoulders and say "hmm, well you must be in the spam filter". So I'm guessing that yes, there is a oooohhhhhhh magical cure for the spam filter excuse. |
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